The Business Communications API

Integrate your apps and business processes with telephony, chat and AI

Phone number API

Buy and manage local phone number in any country of choice via the API. From $0.79/month and number.

Forward incoming calls anywhere.

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Suggested Answers API

Sonetel’s AI (Artificial Intelligence) provides suggested answers to your customer service agents when they handle customer questions. This can save up to 15-20% of their time.

Integrate our free suggested answers API with any customer service interface – or use our powerful free user interface.

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We believe that globalization and entrepreneurship are the key drivers for making this planet a better place.

By empowering entrepreneurs in the most remote corners of the world, with communication solutions that remove distance and levels the playing field, we hope to contribute to this progress.

About 170,000 out of those that have signed up – across 170 countries – have also become paying customers.

While most of these customers are entrepreneurs and small businesses, we also serve a large base of Call center customers worldwide since a decade.

This site is dedicated to developers. Our services for small businesses can be found here.

{{457263 | number }} companies in 239 countries have Sonetel

Boost the efficiency in your customer service team by automatically suggesting the right canned answers to your agents.

Upload your Frequently Asked Questions via our API and train our AI.

The AI will automatically suggest the right answer – in the right language – when it detects the corresponding intent from your customer.

 

Set up outbound calls from anyone to to anyone with a few lines of code.

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Make calls API

Create and change the configuration of IVR (Interactive Voice response) via the API. Change the functions of menus and the destinations of call forwarding among other things.

The Business Communications API

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