The price depends on the number the call is from
The cheaper rates are available both for calls you make and for incoming calls to your Sonetel phone numbers that you forward onward to a number in Europe.
The phone number shown when making the call defines if you get the lower rate or not.
- Intra-EU calls
The number shown when making the call – and the number called – should both be in Europe.
- Local rates
The number shown when making the call must be a Sonetel number, and must be in the same country as the number called.
A more detailed explanation of what Intra-EU and Local rates are can be found here.
Instructions for how to ensure that the right phone number is shown can be found here.