Telephony API

Call recording API

Manage your centralized call recordings via an API.

The Sonetel Call recording API allows you to browse, download and delete call recordings made centrally.

How to activate call recording centrally

Activate call recording in your account in the web app.

Please note that you need to verify your account before Call recording can be activated.


How the API works

The Call recording API can be used to perform the following tasks;

  • Browse
    You can get a list of all your recordings, and optionally filter them.
  • Get details
    You can get details about the recording, including the phone number of the calling party and the called party, the name of any user involved in the call etc.
  • Download
    You can download the audio file.
  • Delete
    You can delete the recording permanently.