Call recording
What does Call Recording cost?
Call recording is FREE for all Sonetel customers that have purchased a phone number or added money to their Sonetel prepaid account. Fair usage limitations apply to the free usage.
- Regular accounts
- can make 10 free recordings per month
- have 1 GB free storage. This storage is shared among all Users in your account.
- Premium accounts
- can make 1,000 free recordings per month
- have 100 GB free storage per User in the account + 100 GB free storage for recordings that are not related to any User in your account.
- Over-usage above the free limit is charged with $0.29 per call for the first 1,000 recordings. Additional recordings are charged with $0.03 per call.
You will be charged $1 per month for each started GB that is beyond the free allowance.
As an example, if you have a regular account and and have 1.2 GB of recorded files in total, you will be charged $1 for the 0.2 GB which is above the allowed limit.
As an example, if you have a regular account and and have 1.2 GB of recorded files in total, you will be charged $1 for the 0.2 GB which is above the allowed limit.
1 GB is enough for storing about 2 000 minutes of call recordings.
You can see the current usage of storage in the Call Recording configuration for your account.