Customer service

How can I use Sonetel in my customer service?

With Sonetel you have a free, easy-to-use, all-in-one solution for your customer service team.

Your customers can ask questions via the free Sonetel chat function at your website or with Facebook Messenger via your Facebook page.

Your team can answer questions while on-the-go with the free iPhone and Android apps. While at their desk, they can use the web app.

Sonetel’s Artificial Intelligence will suggest answers to your team, which they can forward to the customer with a click, which saves time.

All customer questions will appear in a queue that your team can pick from.

Here’s a video that gives you a quick overview.