A chat solution for your Customer Service

With Sonetel you have an easy-to-use, all-in-one solution for your customer service team.

Here are the key components of the solution:

• Shared Team Inbox
  All incoming customer questions will appear in a shared Team Inbox.
• Chat widget for your website
  Your customers can ask questions via the Sonetel Business Messenger at your website.
• Omni channel
  You can connect your Facebook Page. to the same Team inbox. 
• Free apps for your team
  Your team can answer questions while on-the-go with the free iPhone and Android apps. While at their desk, they can use the web app.
• Suggested answers saves time
  Sonetel’s Artificial Intelligence will suggest answers to your team, which they can forward to the customer with a click, which saves time.

In addition to that, the solution comes with an easy to use, business grade solution for your internal Team communication.

The service requires that you have either Premium or Business plan, with prices starting from $9.95 per month.

Here’s a video that gives you a quick overview.