How can I make calls?
With the apps you can call your regular contacts as well as any phone numbers worldwide at the cost of local calls.
The app automatically sets up a local call in your country between your mobile and Sonetel’s network, as well as a local call in the country you want to call, and then bridges the two calls together – negating the need to pay for an international call. This also ensures a superior call quality.
This basically means that you pay for two local calls when making international calls.
The more technically savvy users can also connect IP-telephony phones to the Sonetel service. This can be software or apps in mobiles or laptops or physical desktop phones for use at the office.
Please note that IP-telephony across mobile broadband is not recommended due to audio delay and other issues in your network. Even WIFI may provide quality problems for calls from time to time. IP-telephony use can also run into problems with Firewalls and Internet routers. This is why we generally advice customers to not use IP telephony.