How can I answer incoming calls?

You can answer calls with your mobile phone. No app nor software is needed since incoming calls are forwarded to your regular mobile phone number.

Here are the different ways available for answering incoming calls to your Sonetel numbers.

• Forward calls to your regular phone
  The standard approach is to forward incoming calls to a phone number anywhere worldwide (mobile or landline) at the cost of a local call.
• Answer with Voice response
  If you want to sound more professional, you can instead connect the incoming call to a Voice response service (“For sales press 1”) which thereafter can forward the call onward to you or someone else in your team – or take a message.
• Answer with IP telephony
  You can also answer incoming calls with a standard IP-telephony phone. This includes software apps that can be installed in laptops and mobiles, as well as office phones that you can have on your desk.
  You can also (if you are really, really techie) forward incoming calls to a so called SIP-addresses.
• Have multiple phones ring at the same time
  If you enter multiple phone numbers for call forwarding (your mobile and your home landline etc.) in your personal settings, while perhaps also having multiple IP-telephony phones connected to the service – then they will all ring at the same time when there is a call for you, giving you the opportunity to pick up the call with any of the phones.