Telephony setup

Business package for phone numbers

Upgrade your phone number with the business package at $4.99 per month to get more out of your Sonetel number.



What are the benefits?

  • $5 worth of FREE calls & call forwarding.
    Make and receive free calls for up to $5 every month.
  • 20% discount on all calls.
    Additionally enjoy discount on all calls including incoming calls to toll-free numbers.
  • Show your number when calling
    Display your local Sonetel number to your customers when you call them and increase trust.
  • Up to 60 simultaneous calls
    Never miss a call from your customers by handling more calls at the same time.
  • SMS (where supported)
    Get incoming SMS delivered to your email inbox.
  • Call recording
    Keep a recording of your calls for future reference.
  • Voice response & Voicemail
    Offer callers to your Sonetel phone numbers a menu saying “For sales press 1. For support press 2”. If you are unable to answer calls, allow your callers to leave you a voicemail.
  • Text-to-speech for voice app
    Easily create custom messages to be played when someone calls your Sonetel number.
  • Call queues
    Handle multiple calls efficiently using call queues.
  • Technical support


How to activate?

Log in to your Sonetel account, click on your avatar on the bottom left of the screen and go to Phone numbers. Click on Upgrade next to the phone number.

Business package renews every month on the anniversary of your phone number subscription.