All your customer questions – coming from both the free Sonetel chat function at your web site as well as from your Facebook page, can now be handled in a single app – with the support of Artificial intelligence – for free. The same app also gives you free internal team communication with chat, calls and conference calls.
You can connect one or more Facebook pages to Sonetel in a matter of seconds, and then have your team use the free Sonetel apps to handle incoming questions.
All Conversations appear in a shared team inbox, and can be picked by anyone in your team.
Our Artificial Intelligence will suggest answers, based on previous conversations and other sources. Your team members can forward these answers to the customer with a click – which saves time.
The best thing is that all of it is free – forever.
Get started in a minute.