Sonetel connected to Facebook messenger
Questions that your customers ask with Facebook Messenger via your Facebook page can now be handled by your team while on the go – in the Sonetel app.
Facebook messages
All your customer questions – coming from both the Sonetel chat function at your web site as well as from your Facebook page, can now be handled in a single app – with the support of Artificial intelligence. The same app also gives you internal team communication with chat, calls and conference calls.
You can connect one or more Facebook pages to Sonetel in a matter of seconds, and then have your team use the free Sonetel apps to handle incoming questions.
All Conversations appear in a shared team inbox, and can be picked by anyone in your team.
Artificial Intelligence solution included
Our Artificial Intelligence will suggest answers, based on previous conversations and other sources. Your team members can forward these answers to the customer with a click – which saves time.
Get started in a minute.
Photo by Roman Kraft on Unsplash
Allow customers to contact your business via Facebook Messenger. Being available in the ways your customers prefer can increase your sales.