January 22nd – Issue with auto renewal services

6:30 AM UTC. We’re currently experiencing issues with the auto renewal services. Our development team is currently investigating the issue and working on finding a resolution at the earliest.

We apologize for any inconvenience caused.

3.00 PM UTC. We have taken actions to restore the service back to normal. The auto renewal services should now be working.

It was identified that there was an unexpected issue with one of our servers that caused this issue. Our team has identified the root cause and fixed it to avoid any future instances.

We sincerely apologize for any inconvenience this may have caused