November 7th – Issues with Call Recording service

09:30 AM UTC. We are currently experiencing problems with our Call Recording service. Due to this, none of the calls are being recorded. The engineering team is investigating this with high priority.

We sincerely apologize for the inconvenience.

12:50 AM UTC. Upon investigation it was found that this was an issue with displaying the recorded calls on the web portal – there were no problems with the recording service itself. We have identified the issue and it has been fixed.