Business Messenger now supports all major languages
Sonetel’s Business Messenger for business websites – which allows visitors to have conversations with your team – is now available in over 25 languages.
Increase sales by being more approachable
The Sonetel Business Messenger allows you to receive questions from customers via your website.
Your team can answer these questions while on-the-go by using our free mobile apps.
The chat widget automatically detects what language it should use, by doing a language analysis of each page in your website.
The languages supported now are: Arabic, Bengali, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hindi, Hungarian, Italian, Japanese, Malay, Polish, Portuguese, Punjabi, Romanian, Russian, Serbo-Croatian, Spanish, Swedish, Telugu, Turkish and Ukrainian.
Get started now
To install the chat widget now, follow these steps.
Here’s a quick introduction to how the chat function works:
The Busines Messenger has all the expected features
The Sonetel Business Messenger comes with all the expected standard features:
- Color and placement
The Messenger color is configurable and you can decide where on the page it should appear. - Pro-active messages
The Messenger can pop a welcome message to visitors based on the definitions you set. - Business hours
The Messenger can be hidden automatically outside business hours. - Notify me
The visitor can leave their email and get notified when there is an answer. - Copy of chat
The visitor can get a copy of the chat by email. - CSAT
The visitor can rate the service they receive and enter additional feedback. - Team inbox
Incoming conversations can be picked from a shared Team inbox. - Mobile apps
Free mobile apps are available for your team members. - Support by Artificial Intelligence
A free AI module will suggest answers to your tam, that they can forward to the visitor with a click – saving time.
The Sonetel chat widget for websites now supports all major languages.