Increase sales by being more approachable
The free Sonetel Business Messenger allows you to receive questions from customers via your website.
Your team can answer these questions while on-the-go by using our free mobile apps – for free.
The free chat widget automatically detects what language it should use, by doing a language analysis of each page in your website.
The languages supported now are: Arabic, Bengali, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hindi, Hungarian, Italian, Japanese, Malay, Polish, Portuguese, Punjabi, Romanian, Russian, Serbo-Croatian, Spanish, Swedish, Telugu, Turkish and Ukrainian.
Get started now
To install the chat widget now, follow these steps.
And one more thing: if you use the chat function actively at your business website, you are also entitled to get a free phone number for your business, anywhere in the world.
Here’s a quick introduction to how the chat function works:
The Busines Messenger has all the expected features
The free Sonetel Business Messenger comes with all the expected standard features:
- Color and placement
The Messenger color is configurable and you can decide where on the page it should appear.
- Pro-active messages
The Messenger can pop a welcome message to visitors based on the definitions you set.
- Business hours
The Messenger can be hidden automatically outside business hours.
- Notify me
The visitor can leave their email and get notified when there is an answer.
- Copy of chat
The visitor can get a copy of the chat by email.
The visitor can rate the service they receive and enter additional feedback.
- Team inbox
Incoming conversations can be picked from a shared Team inbox.
- Mobile apps
Free mobile apps are available for your team members.
- Support by Artificial Intelligence
A free AI module will suggest answers to your tam, that they can forward to the visitor with a click – saving time.
- Free phone number
If you use the free Business Messenger, you are also entitled to have a free phone number in any country of choice.