

<!-- Home: no -->{"id":5553,"date":"2015-01-25T20:08:25","date_gmt":"2015-01-25T20:08:25","guid":{"rendered":"https:\/\/sonetel.com\/how-can-i-pay-2\/"},"modified":"2025-02-04T16:11:21","modified_gmt":"2025-02-04T16:11:21","slug":"how-can-i-pay","status":"publish","type":"page","link":"https:\/\/sonetel.com\/es\/ayuda\/temas-de-ayuda\/facturacion\/how-can-i-pay\/","title":{"rendered":"How can I pay?"},"content":{"rendered":"<p><strong>You can refill your Sonetel prepaid account with the following payment methods.<\/strong><\/p>\n<ul>\n<li><a href=\"#credit-card\">Credit card<\/a><\/li>\n<li><a href=\"#gpay\">Google Pay<\/a><\/li>\n<li><a href=\"#paypal\">PayPal<\/a><\/li>\n<li><a href=\"#alipay\">AliPay<\/a><\/li>\n<li><a href=\"#bank-transfer\">Bank wire<\/a><\/li>\n<li><a href=\"#bank-transfer-sek\">Bankgiro (Sweden)<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #000000;\">How to pay<\/span><\/h2>\n<ul>\n<li>Sign in<span style=\"color: #999999;\"><br \/>\nSign in at <a href=\"https:\/\/app.sonetel.com\">sonetel.com<\/a>.<\/span><\/li>\n<li>Select &#8220;Billing&#8221;<span style=\"color: #999999;\"><br \/>\nClick on <a href=\"https:\/\/sonetel.com\/wp-content\/uploads\/2023\/10\/settings_cog_2023_small-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-70054\" src=\"https:\/\/sonetel.com\/wp-content\/uploads\/2023\/10\/settings_cog_2023_small-1.png\" alt=\"\" width=\"22\" height=\"20\" \/><\/a> Settings cog in the bottom left corner of the screen and select &#8220;Billing&#8221;.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #999999;\"><div class=\"article-image-wrapper\"><a href=\"https:\/\/sonetel.com\/wp-content\/uploads\/2024\/08\/billing-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-75836 size-full\" src=\"https:\/\/sonetel.com\/wp-content\/uploads\/2024\/08\/billing-1.png\" alt=\"\" width=\"237\" height=\"479\" srcset=\"https:\/\/sonetel.com\/wp-content\/uploads\/2024\/08\/billing-1.png 237w, https:\/\/sonetel.com\/wp-content\/uploads\/2024\/08\/billing-1-148x300.png 148w\" sizes=\"auto, (max-width: 237px) 100vw, 237px\" \/><\/a><\/div><br \/>\n<\/span><\/p>\n<ul>\n<li>Refill<span style=\"color: #999999;\"><br \/>\nClick on Refill.<\/span><\/li>\n<\/ul>\n<div class=\"article-image-wrapper\"><a href=\"https:\/\/sonetel.com\/wp-content\/uploads\/2024\/08\/refill-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-75918 size-full\" src=\"https:\/\/sonetel.com\/wp-content\/uploads\/2024\/08\/refill-1.png\" alt=\"Refill Button\" width=\"2198\" height=\"958\" srcset=\"https:\/\/sonetel.com\/wp-content\/uploads\/2024\/08\/refill-1.png 2198w, https:\/\/sonetel.com\/wp-content\/uploads\/2024\/08\/refill-1-300x131.png 300w, https:\/\/sonetel.com\/wp-content\/uploads\/2024\/08\/refill-1-1024x446.png 1024w, https:\/\/sonetel.com\/wp-content\/uploads\/2024\/08\/refill-1-768x335.png 768w, https:\/\/sonetel.com\/wp-content\/uploads\/2024\/08\/refill-1-1536x669.png 1536w, https:\/\/sonetel.com\/wp-content\/uploads\/2024\/08\/refill-1-2048x893.png 2048w\" sizes=\"auto, (max-width: 2198px) 100vw, 2198px\" \/><\/a><\/div>\n<p>The first time you make a payment you will be shown your country, with the option of changing this. The country chosen defines what <a href=\"https:\/\/sonetel.com\/en\/help\/help-topics\/billing\/do-i-need-to-pay-vat\/\">VAT <\/a>you pay and what currency your account has. Once you have made your first payment, it is no longer possible to change currency.<\/p>\n<div class=\"article-image-wrapper\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-25926\" src=\"https:\/\/sonetel.com\/wp-content\/uploads\/2019\/09\/web_app_first_payment-249x300.png\" alt=\"\" width=\"249\" height=\"300\" srcset=\"https:\/\/sonetel.com\/wp-content\/uploads\/2019\/09\/web_app_first_payment-249x300.png 249w, https:\/\/sonetel.com\/wp-content\/uploads\/2019\/09\/web_app_first_payment.png 395w\" sizes=\"auto, (max-width: 249px) 100vw, 249px\" \/><\/div>\n<p>&nbsp;<\/p>\n<h2><a style=\"text-decoration: none !important; color: #000000 !important; cursor: text !important;\" name=\"credit-card\"><\/a>Credit card<\/h2>\n<ul>\n<li><span style=\"color: #999999;\"><span style=\"color: #000000;\">Supported cards<\/span><br \/>\nPay with <strong>VISA<\/strong> or <strong>Mastercard<\/strong><\/span><\/li>\n<li><span style=\"color: #999999;\"><span style=\"color: #000000;\">Secure payment<\/span><br \/>\n3D secure is used when supported by the card.<\/span><\/li>\n<li><span style=\"color: #999999;\"><span style=\"color: #000000;\">Encrypted<\/span><br \/>\nAll communication is encrypted. No sensitive card data is stored in Sonetel&#8217;s systems. We are <a href=\"https:\/\/www.pcicomplianceguide.org\/faq\/\">PCI-DSS<\/a> certified and use <a href=\"https:\/\/www.bambora.com\/en\/us\/\">Bambora<\/a> for the payment processing.<\/span><\/li>\n<\/ul>\n<div class=\"blue-wrapper\">For security reasons it is not possible to refill multiple Sonetel accounts with the same credit card. If you remove a credit card from a Sonetel account you have to wait 7 days before you can refill another Sonetel account with the same credit card.<\/div>\n<div class=\"blue-wrapper\">When paying with Credit card you will be offered to &#8220;remember&#8221; the card entered. This allows you to easily make payments later with the same card without entering the details. You can also opt to activate Auto-refill later to ensure that your Sonetel prepaid account never runs dry.<br \/>\nWe may also charge your remembered Credit card for renewals, in case your Sonetel prepaid balance does not hold enough money.<br \/>\nRemembered credit cards can be removed at any time under Billing &#8211;&gt; <a href=\"https:\/\/app.sonetel.com\/account-settings\/payment-methods\">Payment methods<\/a>.<\/div>\n<p>&nbsp;<\/p>\n<h2><a style=\"text-decoration: none !important; color: #000000 !important; cursor: text !important;\" name=\"gpay\"><\/a>Google Pay<\/h2>\n<ul>\n<li><span style=\"color: #999999;\">If you do not have a Google Pay account,<\/span> <a href=\"https:\/\/pay.google.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">click here<\/a> <span style=\"color: #999999;\">to get one.<\/span><\/li>\n<li>How to pay?\n<ul>\n<li><span style=\"color: #999999;\">Sign into your account at <\/span><a href=\"https:\/\/app.sonetel.com\">sonetel.com<\/a><\/li>\n<li><span style=\"color: #999999;\">Select <b>Billing<\/b> <b>&gt; Prepaid account &gt;<\/b> <b>Refill<\/b><\/span><\/li>\n<li><span style=\"color: #999999;\">Click on <b>Add payment method<\/b> and select <b>GPay<\/b><\/span><\/li>\n<li><span style=\"color: #999999;\">Sign in to your Google account and follow the instructions on screen to make a payment.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<div class=\"blue-wrapper\">Remembered Google Pay accounts can be removed at any time under Billing &gt; Payment methods.<\/div>\n<p>&nbsp;<\/p>\n<h2><a style=\"text-decoration: none !important; color: #000000 !important; cursor: text !important;\" name=\"paypal\"><\/a>PayPal<\/h2>\n<ol>\n<li><span style=\"color: #999999;\">If you do not have a PayPal account, <\/span><a href=\"https:\/\/www.paypal.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">click here<\/a><span style=\"color: #999999;\"> to get one.<\/span><\/li>\n<li>How to pay?\n<ul>\n<li><span style=\"color: #999999;\">Sign into your account at <\/span><a href=\"https:\/\/app.sonetel.com\">sonetel.com<\/a><\/li>\n<li><span style=\"color: #999999;\">Select <strong>Billing<\/strong> <b>&gt; Prepaid account &gt;<\/b> <b>Refill &gt; Add payment method<\/b> <b>&gt;<\/b>\u00a0<b>PayPal<\/b><\/span><\/li>\n<li><span style=\"color: #999999;\">Sign in to your PayPal account and follow the instructions on screen to make a payment.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<div class=\"blue-wrapper\">When you make a payment using PayPal, we add your PayPal account as a payment method in Sonetel. In certain regions, PayPal may have special requirements and limitations due to local regulations, which may restrict using PayPal balance to make the payment or require additional steps to enable this. These are imposed by PayPal and not by Sonetel. You may please contact PayPal to get more information about these.<\/div>\n<div class=\"blue-wrapper\">We may also charge your remembered PayPal account\u00a0for renewals, in case your Sonetel prepaid balance does not hold enough money.<br \/>\nRemembered PayPal accounts can be removed at any time under Billing &gt; Payment methods.<\/div>\n<p>&nbsp;<\/p>\n<h2><a style=\"text-decoration: none !important; color: #000000 !important; cursor: text !important;\" name=\"alipay\"><\/a>Alipay<\/h2>\n<ul>\n<li><span style=\"color: #999999;\">If you do not have an Alipay account, <\/span><a href=\"https:\/\/auth.alipay.com\/login\/global.htm\" target=\"_blank\" rel=\"noopener noreferrer\">click here<\/a><span style=\"color: #999999;\"> to get one.<\/span><\/li>\n<li>How to pay?\n<ul>\n<li><span style=\"color: #999999;\">Sign into your account at <\/span><a href=\"https:\/\/app.sonetel.com\">sonetel.com<\/a><\/li>\n<li><span style=\"color: #999999;\">Select <b>Billing<\/b> <b>&gt; Prepaid account &gt;<\/b> <b>Refill<\/b><\/span><\/li>\n<li><span style=\"color: #999999;\">Click on <b>Add payment method<\/b> and select\u00a0<b>AliPay<\/b><\/span><\/li>\n<li><span style=\"color: #999999;\">Sign in to your Alipay account and follow the instructions on screen to make a payment.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><a style=\"text-decoration: none !important; color: #000000 !important; cursor: text !important;\" name=\"bank-transfer\"><\/a>International bank transfer (USD or EUR)<\/h2>\n<ul>\n<li><span style=\"color: #999999;\"><span style=\"color: #000000;\">Minimum amount<\/span><br \/>\nMinimum accepted \u00a0amount is $100 or \u20ac100. Smaller amounts will be subject to a $10 or \u20ac10 handling fee.<\/span><\/li>\n<li><span style=\"color: #999999;\"><span style=\"color: #000000;\">Net applied to account<\/span><br \/>\nThe net received amount (after bank fees) will be added to your Sonetel account.<\/span><\/li>\n<li><span style=\"color: #000000;\">How to pay?<\/span>\n<ol>\n<li><span style=\"color: #999999;\">Make the payment in EUR or USD to the account mentioned below.<\/span><\/li>\n<li><span style=\"color: #999999;\">Mark the payment with the email address belonging to the Sonetel account that should be refilled or with your Account ID.<\/span><\/li>\n<li><span style=\"color: #999999;\">Contact <a href=\"mailto:support@sonetel.com\">support@sonetel.com<\/a> and tell us what amount you have sent so that we can track it.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Make your payment to<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong><span style=\"color: #000000;\">Beneficiary<\/span><\/strong>\n<ul>\n<li><span style=\"color: #999999;\">Sonetel AB<\/span><\/li>\n<li><span style=\"color: #999999;\">Box 647<\/span><\/li>\n<li><span style=\"color: #999999;\">114 11 Stockholm<\/span><\/li>\n<li><span style=\"color: #999999;\">Sweden<\/span><\/li>\n<\/ul>\n<\/li>\n<li><strong><span style=\"color: #000000;\">Account Details (USD)<br \/>\n<\/span><\/strong><\/p>\n<ul>\n<li><span style=\"color: #999999;\">IBAN: SE31 9500 0099 6042 2147 2337<br \/>\n<\/span><\/li>\n<li><span style=\"color: #999999;\">BIC\/SWIFT: NDEASESS<\/span><\/li>\n<\/ul>\n<\/li>\n<li><strong><span style=\"color: #000000;\">Account Details (EUR)<br \/>\n<\/span><\/strong><\/p>\n<ul>\n<li><span style=\"color: #999999;\">IBAN: SE89 9500 0099 6034 2147 2329<br \/>\n<\/span><\/li>\n<li><span style=\"color: #999999;\">BIC\/SWIFT: NDEASESS<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><a style=\"text-decoration: none !important; color: #000000 !important; cursor: text !important;\" name=\"bank-transfer-sek\"><\/a>Bankgiro (Sweden only)<\/h2>\n<ul>\n<li><span style=\"color: #999999;\"><span style=\"color: #000000;\">Minimum<\/span><br \/>\nMinimum 1000 SEK<\/span><\/li>\n<li><span style=\"color: #999999;\"><span style=\"color: #000000;\">Bankgiro<\/span><br \/>\nPay to Bankgiro 5908-3006<\/span><\/li>\n<li><span style=\"color: #999999;\"><span style=\"color: #000000;\">Message in payment<\/span><br \/>\nMark the payment with the email address or Account ID belonging to the Sonetel account that should be refilled.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Moving money between Sonetel accounts<\/h2>\n<p>If you have multiple Sonetel accounts and need to move money from one Sonetel account to another, we can assist you with this for a service fee of $7 (\u20ac5 or 50 SEK). Contact support@sonetel.com from the email address of the account that you want to send money from and tell us the email address or company ID of the account you want to send money to.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can refill your Sonetel prepaid account with the following payment methods. Credit card Google Pay PayPal AliPay Bank wire&#8230;<\/p>\n","protected":false},"author":3,"featured_media":23457,"parent":5569,"menu_order":2,"comment_status":"open","ping_status":"closed","template":"templates\/help-subtopic.php","meta":{"footnotes":""},"class_list":["post-5553","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.5 (Yoast SEO v25.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How can I pay? - Sonetel<\/title>\n<meta name=\"description\" content=\"You can refill your Sonetel prepaid account with the following payment methods. 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