{"id":73156,"date":"2025-03-19T11:09:06","date_gmt":"2025-03-19T11:09:06","guid":{"rendered":"https:\/\/sonetel.com\/help\/help-topics\/telephony\/countries-supported\/new-zealand-phone-number\/"},"modified":"2025-07-22T10:02:20","modified_gmt":"2025-07-22T10:02:20","slug":"new-zealand-phone-number","status":"publish","type":"page","link":"https:\/\/sonetel.com\/it\/aiuto\/argomenti-di-aiuto\/telefonia\/countries-supported\/new-zealand-phone-number\/","title":{"rendered":"New Zealand Virtual Phone number"},"content":{"rendered":"

Have your own phone number in New Zealand for a few dollars per month. Incoming calls can be forwarded anywhere worldwide at the cost of a local call.<\/strong><\/p>\n

In this article we will explain how it works and how you can get a virtual phone number<\/a> in New Zealand now.<\/p>\n

GET A NEW ZEALAND NUMBER<\/a><\/p>\n

<span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\n<p> <\/p>\n<h2>A virtual number is a real phone number<\/h2>\n<p>A <a href=\"https:\/\/sonetel.com\/en\/what-is-a-virtual-phone-number\/\">virtual phone number<\/a> is actually a normal, real phone number. The only difference is that a virtual number isn’t connected to any physical phone line or to any <a href=\"https:\/\/en.wikipedia.org\/wiki\/SIM_card\" target=\"_blank\" rel=\"noopener\">SIM-card<\/a>.<\/p>\n<p>You can make and answer calls with free apps for <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.sonetel.sonetel2\" target=\"_blank\" rel=\"noopener noreferrer\">Android <\/a>and <a href=\"https:\/\/apps.apple.com\/us\/app\/sonetel-2-0\/id1316979268\" target=\"_blank\" rel=\"noopener noreferrer\">iOS<\/a> or your <a href=\"https:\/\/app.sonetel.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">laptop<\/a>.<\/p>\n<p>People calling your New Zealand virtual phone number will have the same experience as if calling a regular local number.<\/p>\n<p>When you make calls from your number – people you call will see your number before answering.<\/p>\n<p>You can <a href=\"https:\/\/sonetel.com\/en\/sign-up\/?nrcountry=NZL\" target=\"_blank\" rel=\"noopener noreferrer\">get your phone number in New Zealand here<\/a>.<\/p>\n<p> <\/p>\n<p><iframe loading=\"lazy\" title=\"Virtual phone number\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/lwQGvXc12Dc?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p> <\/p>\n<h2>Different types of numbers<\/h2>\n<p>In New Zealand, there are two types of numbers that you can purchase as virtual phone numbers.<\/p>\n<ul>\n<li>City numbers<br \/>\n<span style=\"color: #808080;\">These phone numbers are related to a city, such as <b>9 <\/b>for Auckland or <b>4 <\/b>for Wellington. Here are <a href=\"https:\/\/en.wikipedia.org\/wiki\/Telephone_numbers_in_New_Zealand\" target=\"_blank\" rel=\"noopener noreferrer\">the different area codes<\/a> in New Zealand.<\/span><\/li>\n<li>Toll free numbers<br \/>\n<span style=\"color: #808080;\">These numbers are free for the caller to call – as long as they are calling from within New Zealand. Toll free numbers start with 800. The owner of the phone number pays an extra per minute fee for all calls received.<\/span><\/li>\n<\/ul>\n<p> <\/p>\n<p> <\/p>\n<h2>Who can buy a New Zealand phone number?<\/h2>\n<p>Anyone in the world can buy a New Zealand phone number. You do <strong>not<\/strong> need to be a New Zealand citizen or live there to buy one.<\/p>\n<div class=\"blue-wrapper\">We are required by our providers to know who our subscribers are. Due to this, you are required to submit your address – anywhere in the world – and an ID number. In some cases, you may be asked to provide proof of address and ID.<\/p>\n<p><\/div>\n<p> <\/p>\n<p><a href=\"https:\/\/sonetel.com\/wp-content\/uploads\/2021\/03\/tobias-keller-73F4pKoUkM0-unsplash.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-37314\" src=\"https:\/\/sonetel.com\/wp-content\/uploads\/2021\/03\/tobias-keller-73F4pKoUkM0-unsplash-1024x683.jpg\" alt=\"\" width=\"1024\" height=\"683\" srcset=\"https:\/\/sonetel.com\/wp-content\/uploads\/2021\/03\/tobias-keller-73F4pKoUkM0-unsplash-1024x683.jpg 1024w, https:\/\/sonetel.com\/wp-content\/uploads\/2021\/03\/tobias-keller-73F4pKoUkM0-unsplash-300x200.jpg 300w, https:\/\/sonetel.com\/wp-content\/uploads\/2021\/03\/tobias-keller-73F4pKoUkM0-unsplash-768x512.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<h2>Try free<\/h2>\n<p>You can try a number in New Zealand for a couple of days for free by starting <a href=\"https:\/\/sonetel.com\/en\/sign-up\/?nrcountry=NZL\" target=\"_blank\" rel=\"noopener noreferrer\">a free trial now<\/a>. If you like the way it works, you can keep it.<\/p>\n<p>If you take no action, the number will be removed automatically and there is no cost for you<\/p>\n<p> <\/p>\n<p> <\/p>\n<h2>What does it cost?<\/h2>\n<p>The cost for having a virtual New Zealand number is based on the following components.<\/p>\n<ul>\n<li>Monthly cost<br \/>\n<span style=\"color: #808080;\">From $3.29.<\/span><\/li>\n<li>Calls and call forwarding<br \/>\n<span style=\"color: #808080;\">Costs as a <a href=\"https:\/\/sonetel.com\/en\/prices\/international-calls\/\" target=\"_blank\" rel=\"noopener noreferrer\">local call<\/a>. <\/span><\/li>\n<li>Optional add on services<br \/>\n<span style=\"color: #808080;\">Voice response, call recording requires that you have a <a href=\"https:\/\/sonetel.com\/plans\">paid plan<\/a> (starts at $9.95 per user and month). This includes free calls, call forwarding and free phone numbers.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: center;\"><a class=\"inline cta-button\" href=\"https:\/\/sonetel.com\/en\/sign-up\/?nrcountry=NZL\">GET A NEW ZEALAND NUMBER<\/a><\/p>\n<p><a href=\"https:\/\/sonetel.com\/wp-content\/uploads\/2021\/03\/dan-freeman-hIKVSVKH7No-unsplash.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-37324\" src=\"https:\/\/sonetel.com\/wp-content\/uploads\/2021\/03\/dan-freeman-hIKVSVKH7No-unsplash-1024x683.jpg\" alt=\"\" width=\"1024\" height=\"683\" srcset=\"https:\/\/sonetel.com\/wp-content\/uploads\/2021\/03\/dan-freeman-hIKVSVKH7No-unsplash-1024x683.jpg 1024w, https:\/\/sonetel.com\/wp-content\/uploads\/2021\/03\/dan-freeman-hIKVSVKH7No-unsplash-300x200.jpg 300w, https:\/\/sonetel.com\/wp-content\/uploads\/2021\/03\/dan-freeman-hIKVSVKH7No-unsplash-768x512.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p> <\/p>\n<h2>Feature of Virtual phone number of New Zealand<\/h2>\n<p>Embracing the innovative digital frontier, our service allows you to own a New Zealand virtual phone number. This gives you the freedom to conduct business in New Zealand from anywhere in the world. Below, we will delve into the special features and benefits of our service.<\/p>\n<p> <\/p>\n<h3>Versatile and Easy Inclusive Communication<\/h3>\n<p>Our New Zealand Phone numbers are tailored to handle calls in a way that fits your phone setup. From directing incoming calls to your personal mobile or to a landline to routing them with voice response, the world is your oyster. We’ve got you covered, making sure you never miss a vital business call.<\/p>\n<p> <\/p>\n<h3>Enjoy Local Rates from Anywhere<\/h3>\n<p>One of our objectives, at Sonetel, is to keep things affordable for you. So, when you make a call to New Zealand using your New Zealand number or receive a call, it only costs you local call rates. Yes, despite your location worldwide.<\/p>\n<p> <\/p>\n<h4>Wide Range of Subscription Options<\/h4>\n<p>A key feature you will find useful is our array of subscription options. Customers are not boxed into standard monthly renewals. Salute to flexibility as you can choose between 1-year and 3-year subscriptions, with savings for longer periods. We ensure that you are not tied down in any way.<\/p>\n<p> <\/p>\n<h3>No SMS? No Problem!<\/h3>\n<p>Our New Zealand virtual phone numbers may not support SMS, but definitely break no sweat. We offer a robust, comprehensive communication solution that doesn\u2019t hinge on text messages. Our platform has been designed with a focus on voice calls and not text messages.<\/p>\n<p> <\/p>\n<h4>Voice Response and Call Recording are at Your Service<\/h4>\n<p>For the cherry on the top, you can add voice response to your phone number, and create menu platforms for callers, announcements, or voicemail boxes. Text-to-speech can be used to convert your typed messages into audio. Do remember to ensure your use of call recording aligns with the laws of relevant countries.<\/p>\n<p> <\/p>\n<h3>Use It, Love It, Keep It!<\/h3>\n<p>You wouldn\u2019t buy a car without a test drive, would you? In the same way, we offer a trial period for you to use and understand the working of our New Zealand virtual phone numbers. So give it a whirl and we are confident you’d want to keep it.<\/p>\n<p> <\/p>\n<h3>Avoid These Pitfalls<\/h3>\n<ul>\n<li><b>Ignoring Requirements:<\/b> We are required by our providers to know who our subscribers are. Therefore, when purchasing the New Zealand phone number, remember to provide your address and an ID number. In some cases, proof of both may be required.<\/li>\n<li><b>Forgetting Location:<\/b> Be mindful of local laws about call recording. Remember, you are responsible for ensuring that your use of this feature complies with the laws of your location and that of the call recipient.<\/li>\n<\/ul>\n<p>We hope that you find these features and tips helpful in paving your way towards a successful utilization of your New Zealand virtual phone number. Let the power of global communication be with you!<\/p>\n<p> <\/p>\n<h2>Answer calls<\/h2>\n<p>The easiest way to answer incoming calls to your New Zealand phone number is to forward all calls to your regular mobile phone number or to a landline number.<\/p>\n<p>When you receive a forwarded call, you can see the number of the caller – or the virtual number they called – depending on <a href=\"https:\/\/sonetel.com\/en\/help\/help-topics\/telephony\/configure-phone-numbers\/\" target=\"_blank\" rel=\"noopener noreferrer\">your settings<\/a>.<\/p>\n<p>Call forwarding worldwide costs like a <a href=\"https:\/\/sonetel.com\/en\/prices\/international-calls\/\" target=\"_blank\" rel=\"noopener noreferrer\">regular local call<\/a>.<\/p>\n<p>There are <a href=\"https:\/\/sonetel.com\/en\/help\/help-topics\/telephony\/configure-phone-numbers\/\">many other options<\/a> available for call forwarding, such as answering calls with voice response, sending calls to team members, etc.<\/p>\n<p> <\/p>\n<p> <\/p>\n<h2>Make calls<\/h2>\n<p>You can <a href=\"#\" target=\"_blank\" rel=\"noopener noreferrer\">make calls<\/a> from your New Zealand number by using our free <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.sonetel.sonetel2\" target=\"_blank\" rel=\"noopener noreferrer\">Android <\/a>, <a href=\"https:\/\/apps.apple.com\/us\/app\/sonetel-2-0\/id1316979268\" target=\"_blank\" rel=\"noopener noreferrer\">iOS<\/a> or <a href=\"https:\/\/app.sonetel.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">web app<\/a>. You can import your regular mobile contacts into the app and call anyone you know with a click.<\/p>\n<p>The person you call can <a href=\"https:\/\/sonetel.com\/en\/help\/help-topics\/telephony\/caller-id\/\" target=\"_blank\" rel=\"noopener noreferrer\">see your number<\/a>. You can chose if you want to show one of your Sonetel numbers or your regular mobile number.<\/p>\n<p>You will be charged <a href=\"https:\/\/sonetel.com\/en\/prices\/international-calls\/\">local call rates<\/a> for the calls you make.<\/p>\n<p> <\/p>\n<p> <\/p>\n<p><a href=\"https:\/\/sonetel.com\/wp-content\/uploads\/2021\/03\/martin-bisof-xsIOCYmlI1g-unsplash.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-37334\" src=\"https:\/\/sonetel.com\/wp-content\/uploads\/2021\/03\/martin-bisof-xsIOCYmlI1g-unsplash-1024x683.jpg\" alt=\"\" width=\"1024\" height=\"683\" srcset=\"https:\/\/sonetel.com\/wp-content\/uploads\/2021\/03\/martin-bisof-xsIOCYmlI1g-unsplash-1024x683.jpg 1024w, https:\/\/sonetel.com\/wp-content\/uploads\/2021\/03\/martin-bisof-xsIOCYmlI1g-unsplash-300x200.jpg 300w, https:\/\/sonetel.com\/wp-content\/uploads\/2021\/03\/martin-bisof-xsIOCYmlI1g-unsplash-768x512.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p> <\/p>\n<h2>SMS<\/h2>\n<p><a href=\"#\" target=\"_blank\" rel=\"noopener noreferrer\">SMS<\/a> is not supported on any of the virtual numbers from New Zealand.<\/p>\n<p> <\/p>\n<p> <\/p>\n<h2>Voice response<\/h2>\n<p>If you want to add voice response to your phone number (“For sales, press one…”.) you need to have a <a href=\"https:\/\/sonetel.com\/plans\" target=\"_blank\" rel=\"noopener noreferrer\">paid plan<\/a>. This gives you access to the “Voice apps”.<\/p>\n<p>You can easily create <a href=\"https:\/\/sonetel.com\/en\/help\/help-topics\/telephony\/how-can-i-create-a-voice-response-menu\/\" target=\"_blank\" rel=\"noopener noreferrer\">menus <\/a>for callers, <a href=\"https:\/\/sonetel.com\/en\/help\/help-topics\/telephony\/can-i-add-a-voice-announcement\/\" target=\"_blank\" rel=\"noopener noreferrer\">announcements<\/a> or <a href=\"https:\/\/sonetel.com\/en\/help\/help-topics\/telephony\/voicemail\/\" target=\"_blank\" rel=\"noopener noreferrer\">voicemail<\/a> boxes.<\/p>\n<p>Text-to-speech can be used to create the messages to be played to callers. Simply type in the message you want converted into an audio message. You can also upload audio files or record new messages with your phone.<\/p>\n<p> <\/p>\n<p> <\/p>\n<h2>Call recording<\/h2>\n<p><a href=\"https:\/\/sonetel.com\/en\/help\/help-topics\/telephony\/free-call-recording\/\" target=\"_blank\" rel=\"noopener noreferrer\">Call recording<\/a> is available if you have a <a href=\"https:\/\/sonetel.com\/plans\" target=\"_blank\" rel=\"noopener noreferrer\">paid plan<\/a>.<\/p>\n<p>Only use call recording if you can do it without breaking any laws in the country of the phone number, or in the countries where you – and the person you are talking to – is in.<\/p>\n<p> <\/p>\n<p> <\/p>\n<p><a href=\"https:\/\/sonetel.com\/wp-content\/uploads\/2021\/03\/peter-hammer-v2lJbPVMqr8-unsplash.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-37344\" src=\"https:\/\/sonetel.com\/wp-content\/uploads\/2021\/03\/peter-hammer-v2lJbPVMqr8-unsplash-1024x682.jpg\" alt=\"\" width=\"1024\" height=\"682\" srcset=\"https:\/\/sonetel.com\/wp-content\/uploads\/2021\/03\/peter-hammer-v2lJbPVMqr8-unsplash-1024x682.jpg 1024w, https:\/\/sonetel.com\/wp-content\/uploads\/2021\/03\/peter-hammer-v2lJbPVMqr8-unsplash-300x200.jpg 300w, https:\/\/sonetel.com\/wp-content\/uploads\/2021\/03\/peter-hammer-v2lJbPVMqr8-unsplash-768x512.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p> <\/p>\n<h2>Subscription options<\/h2>\n<p>Here are the options when you subscribe to a phone number from New Zealand.<\/p>\n<ul>\n<li>Free with Plans<br \/>\n<a href=\"https:\/\/sonetel.com\/plans\/\" target=\"_blank\" rel=\"noopener noreferrer\">Premium and Business<\/a> <span style=\"color: #808080;\">are optional “all-inclusive” plans that are charged per user and month. They include free phone numbers for every user in your team.<\/span><\/li>\n<li>Pay for it<br \/>\n<span style=\"color: #808080;\">You can <a href=\"https:\/\/sonetel.com\/en\/l\/new-zealand-phone-number\/?nrcountry=NZL\" target=\"_blank\" rel=\"noopener noreferrer\">subscribe<\/a> with monthly renewal, or 1-year or 3-years. The longer the subscription – the lower the monthly cost. You pay in advance for the entire subscription period. You can turn off auto-renewal whenever you want.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: center;\"><a class=\"inline cta-button\" href=\"https:\/\/sonetel.com\/en\/sign-up\/?nrcountry=NZL\">GET A NEW ZEALAND NUMBER<\/a><\/p>\n<h2 data-start=\"211\" data-end=\"235\">Advanced AI Features<\/h2>\n<p data-start=\"237\" data-end=\"494\">Upgrade your New Zealand virtual phone number experience with our optional Premium or Business plans (starting at $9.95 per user\/month). In addition to call forwarding, call recording, and voice response, you can also enjoy these advanced AI-powered services:<\/p>\n<ol data-start=\"496\" data-end=\"1783\">\n<li data-start=\"496\" data-end=\"741\">\n<p data-start=\"499\" data-end=\"741\"><strong data-start=\"499\" data-end=\"533\">Call Summaries & Transcription<\/strong><br data-start=\"533\" data-end=\"536\" \/><span style=\"color: #333333;\">Each call you make or receive can be automatically <a href=\"https:\/\/sonetel.com\/en\/help\/help-topics\/telephony\/call-summaries\/\">summarized<\/a> in writing. You\u2019ll see key points, a list of agreements, next steps, and a full <a href=\"https:\/\/sonetel.com\/en\/help\/help-topics\/telephony\/call-transcription\/\">transcript<\/a>\u2014ensuring that you never miss an important detail.<\/span><\/p>\n<\/li>\n<li data-start=\"743\" data-end=\"1051\">\n<p data-start=\"746\" data-end=\"1051\"><strong data-start=\"746\" data-end=\"772\">Customer Call Analysis<\/strong><br data-start=\"772\" data-end=\"775\" \/><span style=\"color: #333333;\">Our AI assigns each customer call a score from 1 to 5, indicating how well the conversation went. You\u2019ll also receive instant <a href=\"https:\/\/sonetel.com\/en\/help\/help-topics\/telephony\/customer-call-analysis\/\">feedback<\/a> about what could have been done differently to achieve an even better outcome\u2014helping you continuously improve your customer interactions.<\/span><\/p>\n<\/li>\n<li data-start=\"1053\" data-end=\"1270\">\n<p data-start=\"1056\" data-end=\"1270\"><strong data-start=\"1056\" data-end=\"1082\">Draft Follow-up Emails<\/strong><br data-start=\"1082\" data-end=\"1085\" \/><span style=\"color: #333333;\">After each call, we\u2019ll provide a suggested <a href=\"https:\/\/sonetel.com\/en\/help\/help-topics\/telephony\/follow-up-email\/\">follow-up email<\/a> you can send to the customer. This makes your business look more professional while reducing the risk of misunderstandings.<\/span><\/p>\n<\/li>\n<li data-start=\"1272\" data-end=\"1551\">\n<p data-start=\"1275\" data-end=\"1551\"><strong data-start=\"1275\" data-end=\"1301\">AI Voicemail Summaries<\/strong><br data-start=\"1301\" data-end=\"1304\" \/><span style=\"color: #333333;\">When someone leaves you a voicemail, you\u2019ll automatically receive a <a href=\"https:\/\/sonetel.com\/en\/help\/help-topics\/ai-helper\/ai-voicemail-summaries\/\">summary<\/a> of the message, including mood analysis and a complete transcript. This helps you decide how urgently you need to respond, without having to listen to the entire audio.<\/span><\/p>\n<\/li>\n<\/ol>\n<h2>Are there any limitations?<\/h2>\n<p>Yes, there are different limitations, depending on what type of subscription you have.<\/p>\n<ul>\n<li><a href=\"https:\/\/sonetel.com\/en\/help\/help-topics\/telephony\/are-there-limitations-with-phone-numbers\/\" target=\"_blank\" rel=\"noopener noreferrer\">Phone number limitations<\/a><\/li>\n<li><a href=\"https:\/\/sonetel.com\/en\/help\/help-topics\/plan\/what-are-the-limitations\/\" target=\"_blank\" rel=\"noopener noreferrer\">Plan limitations<\/a><\/li>\n<\/ul>\n<p> <\/p>\n<p>Photos by <a href=\"https:\/\/unsplash.com\/@tokeller?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText\">Tobias Keller<\/a>, <a href=\"https:\/\/unsplash.com\/@danfreemanphoto?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText\">Dan Freeman<\/a>, <a href=\"https:\/\/unsplash.com\/@mbisof?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText\">Martin Bisof<\/a>, and <a href=\"https:\/\/unsplash.com\/@peterham?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText\">Peter Hammer<\/a> on <a href=\"https:\/\/unsplash.com\/s\/photos\/new-zealand?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText\">Unsplash<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Have your own phone number in New Zealand for a few dollars per month. Incoming calls can be forwarded anywhere…<\/p>\n","protected":false},"author":16,"featured_media":73157,"parent":72777,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/help-subtopic.php","meta":{"footnotes":""},"class_list":["post-73156","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\n<title>New Zealand Virtual Phone number - Sonetel<\/title>\n<meta name=\"description\" content=\"Have your own phone number in New Zealand for a few dollars per month. Incoming calls can be forwarded anywhere worldwide at the cost of a local call. 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