Dokona\u0142em p\u0142atno\u015bci - ale us\u0142ugi nie dzia\u0142aj\u0105 - Sonetel<\/title>\n<meta name=\"description\" content=\"Je\u015bli dokona\u0142e\u015b p\u0142atno\u015bci i zauwa\u017casz, \u017ce us\u0142ugi nie dzia\u0142aj\u0105, oto najcz\u0119stsze powody. Je\u017celi po op\u0142aceniu us\u0142ugi po\u0142\u0105czenia nie dzia\u0142aj\u0105 \u2013 oto g\u0142\u00f3wne\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sonetel.com\/pl\/pomoc\/tematy-pomocy\/getting-started\/i-made-a-payment-but-services-are-not-working\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dokona\u0142em p\u0142atno\u015bci - ale us\u0142ugi nie dzia\u0142aj\u0105\" \/>\n<meta property=\"og:description\" content=\"Je\u015bli dokona\u0142e\u015b p\u0142atno\u015bci i zauwa\u017casz, \u017ce us\u0142ugi nie dzia\u0142aj\u0105, oto najcz\u0119stsze powody. Je\u017celi po op\u0142aceniu us\u0142ugi po\u0142\u0105czenia nie dzia\u0142aj\u0105 \u2013 oto g\u0142\u00f3wne\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sonetel.com\/pl\/pomoc\/tematy-pomocy\/getting-started\/i-made-a-payment-but-services-are-not-working\/\" \/>\n<meta property=\"og:site_name\" content=\"Sonetel\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/sonetel\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-27T11:22:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sonetel.com\/wp-content\/uploads\/2022\/05\/deepak-dhiman-QuHLwACc2Lk-unsplash-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1707\" \/>\n\t<meta property=\"og:image:height\" content=\"2560\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Sonetel\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sonetel.com\/pl\/pomoc\/tematy-pomocy\/getting-started\/i-made-a-payment-but-services-are-not-working\/\",\"url\":\"https:\/\/sonetel.com\/pl\/pomoc\/tematy-pomocy\/getting-started\/i-made-a-payment-but-services-are-not-working\/\",\"name\":\"Dokona\u0142em p\u0142atno\u015bci - ale us\u0142ugi nie dzia\u0142aj\u0105 - Sonetel\",\"isPartOf\":{\"@id\":\"https:\/\/sonetel.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/sonetel.com\/pl\/pomoc\/tematy-pomocy\/getting-started\/i-made-a-payment-but-services-are-not-working\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/sonetel.com\/pl\/pomoc\/tematy-pomocy\/getting-started\/i-made-a-payment-but-services-are-not-working\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/sonetel.com\/wp-content\/uploads\/2022\/05\/deepak-dhiman-QuHLwACc2Lk-unsplash-scaled.jpg\",\"datePublished\":\"2022-06-10T13:29:21+00:00\",\"dateModified\":\"2025-08-27T11:22:40+00:00\",\"description\":\"Je\u015bli dokona\u0142e\u015b p\u0142atno\u015bci i zauwa\u017casz, \u017ce us\u0142ugi nie dzia\u0142aj\u0105, oto najcz\u0119stsze powody. 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Je\u017celi po op\u0142aceniu us\u0142ugi po\u0142\u0105czenia nie dzia\u0142aj\u0105 \u2013 oto g\u0142\u00f3wne","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sonetel.com\/pl\/pomoc\/tematy-pomocy\/getting-started\/i-made-a-payment-but-services-are-not-working\/","og_locale":"pl_PL","og_type":"article","og_title":"Dokona\u0142em p\u0142atno\u015bci - ale us\u0142ugi nie dzia\u0142aj\u0105","og_description":"Je\u015bli dokona\u0142e\u015b p\u0142atno\u015bci i zauwa\u017casz, \u017ce us\u0142ugi nie dzia\u0142aj\u0105, oto najcz\u0119stsze powody. 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{"id":71475,"date":"2022-06-10T13:29:21","date_gmt":"2022-06-10T13:29:21","guid":{"rendered":"https:\/\/sonetel.com\/getting-started\/i-made-a-payment-but-services-are-not-working\/"},"modified":"2025-08-27T11:22:40","modified_gmt":"2025-08-27T11:22:40","slug":"platnosc-zrealizowana-uslugi-nie-dzialaja","status":"publish","type":"page","link":"https:\/\/sonetel.com\/pl\/pomoc\/tematy-pomocy\/pierwsze-kroki\/platnosc-zrealizowana-uslugi-nie-dzialaja\/","title":{"rendered":"Dokona\u0142em p\u0142atno\u015bci – ale us\u0142ugi nie dzia\u0142aj\u0105"},"content":{"rendered":"

Je\u015bli dokona\u0142e\u015b p\u0142atno\u015bci i zauwa\u017casz, \u017ce us\u0142ugi nie dzia\u0142aj\u0105, oto najcz\u0119stsze powody. <\/strong><\/p>\n

Je\u017celi po op\u0142aceniu us\u0142ugi po\u0142\u0105czenia nie dzia\u0142aj\u0105 \u2013 oto g\u0142\u00f3wne przyczyny:<\/p>\n

\n
Zap\u0142aci\u0142e\u015b tylko za Numer telefonu
\nJe\u015bli korzystasz z darmowego planu (nie masz p\u0142atnego planu) i zap\u0142aci\u0142e\u015b jedynie za Numer telefonu, a na twoim koncie przedp\u0142aconym<\/a> nie ma \u015brodk\u00f3w na Przekierowywanie po\u0142\u0105cze\u0144 lub wykonywanie po\u0142\u0105cze\u0144, Numer telefonu nie b\u0119dzie dzia\u0142a\u0142. Dodaj \u015brodki na po\u0142\u0105czenia na swoje konto przedp\u0142acone<\/a> albo wybierz p\u0142atny plan<\/a> z darmowymi minutami, taki jak Plan Business lub Plan Premium.<\/span><\/li>\n
Niewystarczaj\u0105ce \u015brodki na po\u0142\u0105czenie
\nNa twoim koncie przedp\u0142aconym<\/a> musz\u0105 znajdowa\u0107 si\u0119 \u015brodki wystarczaj\u0105ce na co najmniej 1-minutowe po\u0142\u0105czenie z numerem, na kt\u00f3ry dzwonisz lub na kt\u00f3ry przekierowujesz po\u0142\u0105czenia (nie dotyczy, je\u015bli masz p\u0142atny plan z darmowymi minutami). Sprawd\u017a stawki po\u0142\u0105cze\u0144<\/a>.<\/span><\/li>\n
Saldo ujemne
\nJe\u015bli na twoim koncie przedp\u0142aconym jest saldo ujemne i jeste\u015b nam winien pieni\u0105dze, po\u0142\u0105czenia nie b\u0119d\u0105 zestawiane, nawet je\u015bli masz p\u0142atny plan<\/a>.<\/span><\/li>\n
Konto niezweryfikowane
\nMusisz poda\u0107 nam sw\u00f3j adres firmowy oraz dokument to\u017csamo\u015bci, aby\u015bmy mogli zweryfikowa\u0107 twoje konto<\/a>.<\/span><\/li>\n
Numer telefonu wymaga dodatkowych dokument\u00f3w
\nUrz\u0119dy w niekt\u00f3rych krajach wymagaj\u0105 dodatkowych dokument\u00f3w dla okre\u015blonych typ\u00f3w numer\u00f3w. Je\u015bli musisz doda\u0107 dokumenty, informacja pojawi si\u0119 na stronie Numer\u00f3w telefon\u00f3w<\/a>. Tam r\u00f3wnie\u017c mo\u017cesz je przes\u0142a\u0107.<\/span><\/li>\n<\/ul>\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
Je\u015bli dokona\u0142e\u015b p\u0142atno\u015bci i zauwa\u017casz, \u017ce us\u0142ugi nie dzia\u0142aj\u0105, oto najcz\u0119stsze powody. Je\u017celi po op\u0142aceniu us\u0142ugi po\u0142\u0105czenia nie dzia\u0142aj\u0105 \u2013…<\/p>\n","protected":false},"author":3,"featured_media":67305,"parent":71363,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"templates\/help-subtopic.php","meta":{"footnotes":""},"class_list":["post-71475","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nDokona\u0142em p\u0142atno\u015bci - ale us\u0142ugi nie dzia\u0142aj\u0105 - Sonetel<\/title>\n<meta name=\"description\" content=\"Je\u015bli dokona\u0142e\u015b p\u0142atno\u015bci i zauwa\u017casz, \u017ce us\u0142ugi nie dzia\u0142aj\u0105, oto najcz\u0119stsze powody. Je\u017celi po op\u0142aceniu us\u0142ugi po\u0142\u0105czenia nie dzia\u0142aj\u0105 \u2013 oto g\u0142\u00f3wne\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sonetel.com\/pl\/pomoc\/tematy-pomocy\/getting-started\/i-made-a-payment-but-services-are-not-working\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dokona\u0142em p\u0142atno\u015bci - ale us\u0142ugi nie dzia\u0142aj\u0105\" \/>\n<meta property=\"og:description\" content=\"Je\u015bli dokona\u0142e\u015b p\u0142atno\u015bci i zauwa\u017casz, \u017ce us\u0142ugi nie dzia\u0142aj\u0105, oto najcz\u0119stsze powody. 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