The functions of the old company phone switch (PBX) can now be produced for you anywhere on the planet.<\/p>\n

You can get it from the phone company delivering the phone numbers – as an add-on-service. Another way to solve it is for you to install software on a computer at your company’s office, or in a server that you rent\u00a0 in the cloud. It is also possible for you to get the functionality as Software-As-A-Service from some third party provider.<\/p>\n

Calls connected across the Internet doesn’t really cost anything to connect. This means that the geographic\u00a0 location of the phone company, the PBX software and the employee answering the call – is less of an issue.<\/p>\n

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DID numbers can also be configured to forward incoming calls to regular phone numbers (landlines of mobile numbers). This is done by having a second outbound call set up across the old classic telephone network to the forwarding destination. The inbound call and outbound call are then bridged together by software on the Internet.<\/p>\n

The user experience is seamless, just as if calling any regular phone number directly. The call quality is usually excellent.<\/p>\n

This allows companies to have more flexibility as to where calls should be connected and when. It negates the need to have phone numbers hardwired to a specific office location.<\/p>\n

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