IVR (Interactive voice response) has been around since the early seventies. In its new shape – the Cloud IVR  – it still plays a vital role in every business that wants to handle incoming customer calls in a professional way. In this arti...

Um número de telefone virtual é um número de telefone normal que lhe permite atender e realizar chamadas a partir de qualquer ponto no mundo. Neste artigo iremos explicar como pode obter o seu próprio número de telefone virtual gratuito.  

Como funciona o reencaminhamento de chamadas e como pode ativá-lo num número de telefone? Estas são algumas das perguntas que iremos responder neste artigo

Communications Platform as a Service (CPaaS) is a cloud based service that allows you to integrate various types of real-time communication services into your own software, through the use of APIs. In this article we will take a deep look at CPaaS. H...

The phone number is an aging invention from the 1800’s. It still plays a surprisingly important role in our lives. But for how long? Will there be phone numbers in the future – or are they on the brink of extinction? These are some of the...

Your customers and prospects are probably already among the more than 1 billion people using Messenger. How can Facebook Messenger be used for your business – to increase revenues? In this article we will explain how you can make your business...

WordPress is a free open-source software that runs ca 35% of all web sites on the planet. By adding plugins to a WordPress site, you can add more functionality. If you want to allow your website visitors to ask questions, we suggest that you add a Wo...

There’s a lot of talk about Artificial Intelligence, but what does this mean for a small business? Is there really a role for AI in small businesses? In this article we will have a look at what the great minds of our time think about the future...