How can I verify my account?

Guidelines for providing documents for verification

Here is a list of documents that are usually accepted for verifying your identity or address information.


General requirements

  • Format
    All documents must be in PDF, jpg, jpeg or png format. Other formats such as .doc are not allowed.
  • Color
    ID documents and similar should be in color.
  • Valid
    ID documents should be valid for at least 3 more months.


ID proof

Documents submitted must be valid for at least 3 more months.

  • Passport
  • Driving license
  • National ID card
  • Residence permit
  • Any other government-issued photo ID.


Business registration document

  • Incorporation certificate.
  • Business registration certificate issued by the local government.


Address proof

The document submitted must be less than 3 months old.

  • Bank account or credit card statement.
  • Utility bill e.g., telephone, electricity, gas or similar.
  • Lease agreement (only if the lease is valid for at least three more months)


The information on this page is provided on a best effort basis. It should not be considered legal advice.