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How to get a Free Cloud IVR

IVR (Interactive voice response) has been around since the early seventies. In its new shape – the Cloud IVR  – it still plays a vital role in every business that wants to handle incoming customer calls in a professional way. In this arti...

What is CPaaS?

Communications Platform as a Service (CPaaS) is a cloud based service that allows you to integrate various types of real-time communication services into your own software, through the use of APIs. In this article we will take a deep look at CPaaS. H...

Free Virtual Phone Number

A virtual phone number is a regular phone number that allows you to answer and make calls from anywhere worldwide. In this article we will explain how you can get your own free virtual phone number.  

Premium and Business packages explained

Sonetel offers both Premium and Business packages. What is the difference – and when does it make sense to have either of them?  

Is there a future for the Phone Number?

The phone number is an aging invention from the 1800’s. It still plays a surprisingly important role in our lives. But for how long? Will there be phone numbers in the future – or are they on the brink of extinction? These are some of the...

Free Chat Widget

Increase sales by adding a free chat widget to your website, allowing visitors to ask questions to your team. In this article we will explain what a chat widget is and how you can get one for your business – for free.

Facebook Messenger for business

Your customers and prospects are probably already among the more than 1 billion people using Messenger. How can Facebook Messenger be used for your business – to increase revenues? In this article we will explain how you can make your business...

How Call Forwarding works

How does call forwarding work – and how can you activate it on a phone number? These are some of the questions we will answer in this article

How to use Twitter DM in your business

Twitter DM – or Twitter Direct Messaging – is a feature that allows two Twitter users to send private chat messages to each other. In this article we will explain how your business can use Twitter DM to make yourself available to customer...

Free WordPress chat plugin

WordPress is a free open-source software that runs ca 35% of all web sites on the planet. By adding plugins to a WordPress site, you can add more functionality. If you want to allow your website visitors to ask questions, we suggest that you add a fr...

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