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Sonetel

What SIP-phones can I connect?

You can connect any SIP phone to our service. Please note however that your Internet router, Firewall and your Internet connection can cause quality...

You can connect any SIP phone to our service. Please note however that your Internet router, Firewall and your Internet connection can cause quality problems such as one-way audio and audio delay - so we generally recommend that you make business calls with our Android or iPhone app using Call thru or Call back instead - which uses a regular local mobile call for connecting to Sonetel.

If you use a SIP phone, we strongly advice that you do not use mobile internet, since 3G and WIFI are not optimal for carrying business calls.
 

Popular SIP phones

  • Windows
    • 3CX. Free softphone for Windows.
    • EyeBeam. Older softphone that you can purchase. From the same company that does X-lite.
    • SJ phone. Free softphone for Windows, Mac and Linux.
    • X-lite. Free softphone for Windows and Mac.
    • Zoiper. Free softphone for Windows, Mac and Linux.
  • iPhone
  • Android
  • Mac
    • SJ phone. Free softphone for Mac, Windows and Linux.
    • X-lite (recommended). Free softphone for Windows/Mac.
    • Zoiper. Free softphone for Windows, Mac and Linux.
  • Linux
    • Ekiga. Free softphone for Linux.
    • Linphone. Free softphone for Linux, Windows, Android, iPhone and Blackberry
    • Zoiper. Free softphone for Windows, Mac and Linux.
  • Desktop phones

 

Other SIP phones

Enter the following information into your SIP-phone.

  • SIP server or SIP Proxy : sip.sonetel.com
  • SIP User ID and Authenticate ID : The first part of your email address. For example "joe" in "joe@company.com"
  • Domain/realm: The second part of your email address. For example "company.com" in "joe@company.com".
  • STUN server: stun.sonetel.com

If your phone has a field for Outbound proxy do like this instead:

  • Enter sip.sonetel.com as Outbound proxy
  • Enter The second part of your email address as SIP proxy.

 

Other recommendations

  • If your SIP phone has a Phone number field, enter your User ID here (see definition above).
  • Use ICE for the firewall detection, if available
  • The SIP registrar has the same address the same as SIP server.
  • The IP port for SIP proxy is 5060 (according to standard).
  • Transport type is UDP.