Supported devices and browsers

The Sonetel app is available on multiple platforms, including mobile apps for iOS and Android, and a Web app accessible through various browsers. This article provides information on the supported devices and browsers for using Sonetel.

Mobile App Requirements

1. Android devices
   • Minimum OS version: Android 9.0 (Pie)
   • Recommended: Latest Android version for best performance
2. iOS devices
   • Minimum OS version: iOS 13.4
   • Recommended: Latest iOS version for best performance

Web App Compatibility

The Sonetel Web app is accessible through the most popular web browsers. Users can access our services via Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari. For the best experience, we recommend using the latest version of your preferred browser.

Keeping your browser updated is crucial for several reasons. Regular updates improve security, enhance stability, and ensure better compatibility with our Web app.

Troubleshooting and best practices

If you experience any issues:

1. Check that your device meets the minimum requirements.
2. Update your browser or app to the latest version.
3. Clear your browser’s cache and cookies.
4. Temporarily disable browser extensions.

For persistent problems, contact Sonetel support. We’re here to help you get the most out of Sonetel on all supported platforms.