Incoming calls
Calls now ring in the Sonetel app.
Answer in the Sonetel app and there is no forwarding, and no forwarding cost, on every plan.
The small print
- A few numbers — toll-free ones and some others such as numbers in China, Alaska and Hawaii — do carry a per-minute fee for incoming calls, wherever you answer them.
- Taking two calls at once on the same number costs extra.
- Keep the Sonetel app up to date — calls do not ring in the oldest versions.
- Outgoing calls can show your business number once you are on a paid plan and your identity is verified.
After every call
You hang up. The write-up is already there.
A summary you can read in ten seconds, the decisions and the actions pulled out, and a follow-up email already drafted. Voicemail gets transcribed too.
Included with Premium and Business — switch on call recording to get recordings and AI summaries after every call, now right in the Sonetel app.
Messages
Text from your business number, not your own.
Customers text your business number. You reply from it. Nothing lands on your personal phone.
Two-way SMS works on numbers in 15 of the 78 countries where we sell them — see which ones.
Free trial numbers cannot send SMS.
Free trial numbers cannot send SMS.
Your account, from your phone.
Team
Add people, finish verification and update your company profile.
Settings
Push alerts, call handling and how each of your numbers behaves.
Sync & prices
Contacts current in under a minute, and what a call costs before you dial.
