My notifications

The Sonetel service may notify you via push notifications to your mobile, desktop notifications to your laptop, by email and by SMS – dependent on the context. 

You can change your notification preferences in your Personal settings – but you can also mute individual Conversations – to avoid getting too many notifications.

Notification settings in web app

In the web app you can change your notification settings by clicking on the settings icon bottom left and going to My settings -> Notifications.

The following notification settings are available:

• On
  We will send you push notifications and email, when a message is sent to you – or in a group that you follow.
• Off
  We will not send any notifications to you.

Android app settings

In the Android app, you find the Notification settings, under My settings (far right option in bottom menu).

• Notifications
  Allows you to turn on and off Notification competely (same as in Web app).
• Manage sounds
  Takes you to the Android settings for Sounds per app.
• In app notifications
  Opens the option shown below, allowing you to select what the app should do when you receive a message while in the app.

iPhone app settings

In the  iPhone app, you find the Notification settings, under My settings (far right option in bottom menu).