Using the service

How the Meeting Minutes service works, limitations, costs etc.

How it works

    How can I get the meeting minutes? It just takes a few minutes to get the the meeting…

What do the Meeting minutes include?

The meeting minutes always include these sections: Name of meeting The purpose and topic of the meeting is summarized in…

How do I pay for the services?

If you are on the free plan you do not need to pay anything. If you have a paid plan…

What does it cost?

You can try the service for free during 10 meetings. Thereafter you will have to get either the Premium Plan…

How many meetings can I have?

With the Free plan, you have about 10 free meetings, to test the service initially. With Premium each user can…

What are AI-credits?

All AI services provided by Sonetel consume AI credits. Meeting minutes cost 75 AI credits. Free accounts get 1 000…

Is my data safe?

Yes. We follow strict measures to protect your data in accordance with GDPR.  Data is always encrypted when stored and…

How are the meeting minutes generated?

Your audio or video file is first transcribed by one of our partners. The language spoken in the meeting is…

What languages are supported?

Dozens of languages are supported including Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Mandarin, Norwegian, Polish, Portuguese, Spanish,…

How are the meeting minutes different from transcriptions?

A transcription captures every word said. Our meeting minutes summarizes what was expressed in condensed bullets and summaries. Reading a…

Are there any limitations?

Here are the limitations: Length of meeting Meetings can be max 10 hours long. File size Audio and video files…

How can I delete a meeting?

Here are the options. Delete a specific recording When viewing the minutes of a meeting, there is a Delete button…