A virtual number is a real phone number
A virtual phone number is a regular local phone number that isn’t connected to any physical phone or SIM-card by the phone company.
If you have a virtual number, you will be able to answer incoming calls with an app across the Internet. You can also forward incoming calls to any mobile number or landline of choice worldwide.
Calls from virtual phone numbers can be made from anywhere worldwide.
Read more about virtual numbers in this article.
How to get a free virtual phone number
To get a free virtual phone number – that stays free forever – follow these steps:
- Select a number
Select a “Free for website” number in a country of choice in Sonetel sign up.
- Sign up
Sign up for a free account.
- Add free chat to your website
Add the free Sonetel customer chat function to your website by adding the free WordPress plugin or by adding the code snippet.
The phone number is now yours for free, and will stay free as long as you use the free chat function at your website.
You can answer calls for free with the free apps.
You can optionally forward calls to a mobile number or landline anywhere worldwide. This is however not free but costs like a local call.
Are there some limitations?
Yes, there are some limitations with free virtual phone numbers from Sonetel:
- You must use the free chat as well
The free number only stays free as long as you also use the free customer chat function at your website.
- Callers hear a sponsor message
Callers calling your free virtual number will hear a message saying that Sonetel connects the call.
- No outbound calls
The free number cannot be shown when making calls.
- No SMS
It is not possible to send or receive SMS with a free number
Read more about the limitations here.
You can remove the limitations at any time by converting the number to a regular paid number (from $2.49 per month).
How can it be free?
Most so called “free phone numbers” offered by other companies are in reality only short free trials, or numbers that can’t be used unless you also buy some paid package.
Sonetel offers you a business-grade end to end solution that you can use completely for free – forever.
How is this possible?
- A portion of the users become paying customers
We expect a portion of the users of Free Virtual Phone Numbers to later become paying customers. Either by forwarding calls to mobiles and landlines or by becoming Premium customers..
- We get free marketing
The chat function at your website shows our logotype in a discrete way. Your customers will also know that Sonetel connects the call – so in practice we get your help with promoting both our phone number and chat services.
- Improved AI
By getting more people to use our free chat function, we get more data to perfect our Artificial Intelligence solution, which allows us to deliver an even better service.
So we are more than happy to have you as a free customer forever.