Have your own local number in Jakarta
We have expanded our coverage of local phone numbers worldwide with the addition of Jakarta in Indonesia.
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How to answer negative reviews
How can you as an entrepreneur turn negative reviews into an asset for your business? What strategy should you have when responding to them? In my role as CEO for Sonetel I have personally answered most negative reviews since over a decade. During th...
Usage records now available
The new Usage page in our web app is now live. It allows you to see details of calls and charges. The data can be downloaded as CSV files for offline analysis. You can find the new Usage page under Company settings and Billing.
Sonetel Wins a 2021 Leader Award From SourceForge
Sonetel is honored to be recognized as a best-in-class category leader by SourceForge, the world’s largest software reviews and comparison engine.
Call Europe 95% cheaper
Calls within Europe are now up to 95% cheaper thanks to added support for Intra-EU and local calls. The new prices can be seen in our rates.
What is CPaaS?
Communications Platform as a Service (CPaaS) is a cloud based service that allows you to integrate various types of real-time communication services into your own software, through the use of APIs. In this article we will take a deep look at CPaaS. H...
A free Communications API for developers
We have today made our communications API for developers available for free at our new site. The API allows you to integrate our telephony, chat and AI functions with your own applications.
Free Virtual Phone Number
A virtual phone number is a regular phone number that allows you to answer and make calls from anywhere worldwide. In this article we will explain how you can get your own free virtual phone number.
Payments with Alipay accepted
Businesses in China can now pay for their use of Sonetel services with Alipay.
Suggested answers from AI – now in 20 languages
Sonetel AI provides you with suggested answers while you chat with customers. For free. By simply forwarding these suggested answers to your customer – instead of typing manually – you can save 15-20% of your time.