Telephony

What are Intra-EU and Local call rates?

Intra-EU and Local call rates can give you up to 95% cheaper call rates for calls within the Europe Union – compared to our regular call rates.

Legislative changes by the European Union have led to a significant reduction in charges for calls made within the EU. This has also meant that local phone companies in Europe now have significantly different charges for handling incoming calls coming from outside the EU and from within the EU.

In this article, we will explain the difference between the different rates. In another article, we will explain the steps you need to take to get access to the lower rates.

 

The different call rates

We offer the following three types of call rates at our website:

  1. Regular call rates
    The regular call rates apply whenever you make a call – or forward an incoming call – to a mobile or landline number anywhere in the world.
  2. Intra EU call rates
    An Intra-EU call is a call within the European Union. It doesn’t matter if you are actually physically located in the EU at the time of making the call. The only thing that matters is that the to and from number are within the EU. The “from number” is defined by the number shown to the person called (the “CLI”).
    Intra-EU calls can either be calls you make, or incoming calls that you receive on an EU number and forward onwards to another EU number.
    For example, if you are calling a contact in Germany and use your Sonetel number from France as the caller ID, then our system will apply the lower Intra-EU rates automatically -regardless of you actual location.
  3. Local call rates
    Local call rates apply to calls made within a country. 
    For example, if you have a phone number in Belgium and use that number as the caller ID when making outgoing calls to your contacts in Belgium then our system will automatically apply Local call rates.
Please note that all call rates are subject to further discounts if you have Premium or some other paid plan.

 

How can I make calls at these lower rates?

See our article on how to make low cost calls within the EU for more information.