Upgrade your Customer Service

Increase sales by becoming more available to your customers.

Allow customers to ask questions to your team via a Sonetel business messenger (chat widget) at your web site.

Customers can also use Facebook Messenger to send questions to your shared team inbox.

The customer service functions are included in our paid plans starting at $9.95 per month and user.

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{{457263 | number }} companies in 239 countries have Sonetel

We believe that globalization and entrepreneurship are the key drivers for making this planet a better place.

By empowering entrepreneurs in the most remote corners of the world, with a communication solutions that remove distance and levels the playing field, we hope to contribute to this progress.

About 180,000 out of those that have signed up – across 170 countries – have also become paying customers across the years.

Most of these have been using our phone number services for global entrepreneurs.

Our Business Communication service was launched 2019 and is used by thousands of businesses in over 160 countries.

Enable Team Communication

The web and mobile apps also provide everything you need for your internal team communication – in terms of chat, free calls and conference calls.

Get started in a minute.

Team chat is included in our paid plans.


Solve your telephony needs

Increase sales by having local phone numbers in cities and countries where you have customers. From $1.79 per month. Forward incoming calls worldwide at the cost of local calls.

Use add-on services such as Voice response (IVR), Call recording, Conferencing and more.

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Save time

Suggested answers are presented in the app to your team members while handling customer questions.

By forwarding these – instead of typing – allows you to save up to 20% of the time.

The suggested answers are based on your company’s historic conversations, on data that we find at your website and more. They are available in 20 languages.

Learn more

Get organized

Have all customer conversations across the company searchable. Get a 360 degree view of each customer.

Search in your team conversations since ever.

Add labels to things you want to find later.

Business Communication

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