Help Topics

Getting started

The basics and how to get started

Using the service

How to use the service

My Settings

How to configure your personal settings.

Company settings

Get your team on-board and add your logotype.

Telephony

Phone numbers, calls, voice response, voicemail and more.

Customer service

A free infrastructure for your customer service team

Premium

An optional package that includes free phone number and calls

Integrations

Extend the functionality of your Sonetel account by connecting it to third party apps

Spread the word

Earn free credit or cash by telling others about Sonetel

Billing

Payments, receipts, VAT and refunds

Trouble shooting

System status and known issues

Legal

Terms & conditions and our privacy policy

Share your feedback

Tell us what you think of our service

Glossary

Techie terms explained