Help Topics

Getting started

The basics and how to get started

Using the service

How to use the service

My Settings

How to configure your personal settings.

Company settings

Get your team on-board and add your logotype.

Telephony setup

Phone numbers, calls, voice response, voicemail and more.

Customer service setup

A free infrastructure for your customer service team

Premium

An optional package that makes it free to make calls to over 40 countries.

Spread the word

Earn free credit by telling others about Sonetel

The Sonetel Windows Client

Billing

Payments, receipts, VAT and refunds

Trouble shooting

System status and known issues

Legal

Terms & conditions and our privacy policy

Share your feedback

Tell us what you think of our service