What are the benefits with paid plans?
Free calls. Free phone number. Unlimited chat history. VIP treatment by customer service. All our paid plans include free phone…
What does it cost?
Paid plans start at $9.95 per user and month for Premium if you opt for an annual subscription. Please check…
What are the limitations with plans?
There is a Fair usage policy for paid plans that defines how much you can use the service for free….
What happens when I change my plan?
When you change your plan, the benefits available to you will change along with the renewal fees you pay for…
How can I manage my plan?
You can manage your plan by signing in at app.sonetel.com. Click on the settings icon bottom left on screen and…
Can I change my free-with-plan phone number?
For each user that you have in your account, you can have free phone numbers. Customers on the Premium plan…
Can I see how many free minutes remain?
Yes, you can see the current remaining free minutes from the plan page. Here’s how this works: Sign in Sign…
How can I cancel my plan?
You can cancel your plan whenever you want. Follow these steps to cancel your Sonetel Premium or Business plan: Visit…