How to connect Bria Solo to Sonetel

Bria solo is a popular 3rd party SIP phone that can be connected to Sonetel for making and receiving calls. It works with Windows, Mac, iPhone and Android.

You can download the latest Bria Solo softphone here. Here are the instructions for how to connect a Bria Solo softphone to Sonetel.

1. Create new account Under Accounts select "+" and "SIP – Making Calls" to create a new account.
2. Account name Sonetel
3. User details
   1. Display as EMPTY
   2. Username The first part of your email address. For example, if your address is john.smith@mycompany.com, enter john.smith here
   3. Password Your Sonetel password
   4. Domain The second part of your email address. For example, if your address is john.smith@mycompany.com, enter mycompany.com here.
4. Account advanced Proceed to Account advanced
5. Account additional
   1. Out. Proxy sip.sonetel.com
   2. Auth Name Same as Username above
   3. Go back To go back, click on New account
6. Enabled ON
7. Save and register Save and then click on Register. When it turns green, click on “phone” icon at bottom.

  Troubleshooting

• Call on 3G To allow calls across 3G – go to Settings -> Preferences and set Allow 3G calls to ON
• To avoid bad audio quality Go to Settings -> Advanced settings -> Audio codecs selection and turn GSM to OFF for both Cell audio Codecs and Wifi Audio codecs.
• No audio If you cannot hear the person you are calling do this:
  • Go to Settings -> Advanced settings -> Network Traversal Strategy -> Current strategy
  • Change to User specified
  • Activate ICE