How to connect Bria Solo to Sonetel

Bria solo is a popular 3rd party SIP phone that can be connected to Sonetel for making and receiving calls. It works with Windows, Mac, iPhone and Android.

You can download the latest Bria Solo softphone here.

Here are the instructions for how to connect a Bria Solo softphone to Sonetel.

1. Create new account
   Under Accounts select “+” and “SIP – Making Calls” to create a new account.
2. Account name
   Sonetel
3. User details
   1. Display as
      EMPTY
   2. Username
      The first part of your email address. For example, if your address is john.smith@mycompany.com, enter john.smith here
   3. Password
      Your Sonetel password
   4. Domain
      The second part of your email address. For example, if your address is john.smith@mycompany.com, enter mycompany.com here.
4. Account advanced
   Proceed to Account advanced
5. Account additional
   1. Out. Proxy
      sip.sonetel.com
   2. Auth Name
      Same as Username above
   3. Go back
      To go back, click on New account
6. Enabled
   ON
7. Save and register
   Save and then click on Register. When it turns green, click on “phone” icon at bottom.

Troubleshooting

• Call on 3G
  To allow calls across 3G – go to Settings -> Preferences and set Allow 3G calls to ON
• To avoid bad audio quality
  Go to Settings -> Advanced settings -> Audio codecs selection and turn GSM to OFF for both Cell audio Codecs and Wifi Audio codecs.
• No audio
  If you cannot hear the person you are calling do this:
  • Go to Settings -> Advanced settings -> Network Traversal Strategy -> Current strategy
  • Change to User specified
  • Activate ICE