In what format should I enter phone numbers?

If you enter phone numbers the wrong way in the Sonetel apps,calls and call forwarding may not work.

In general, you can enter phone numbers in whatever way you are used to. In this article we will explain what is supported.

The International format The international format with a leading "+" is the most safe way to enter a phone number. The format is +NUMBER starting with a "+" and then followed by the country code, area code (usually excluding any leading "0" - with the exception of Italy which keeps the "0") and then the local number - without spaces or other characters. For example +46852560000 Your local format The system also allows you to dial numbers in the local format of your country. Your country is defined in your personal account settings. If you are in the US the following applies:

International prefix 011 can be used If you are in the US, this means that the prefix for international calls "011" can be used. For example 01146852560000.
Local and inter state calls You can make local calls in your state and across the US in the same way you are used to from any regular phone.

If you are in the EU, the following applies:

International prefix "00" can be used The standard EU prefix for international calls "00" can be used. For example 0046852560000.
Local calls in your country You can make local calls in your country without adding the country prefix. Please remember to add the leading "0" as a prefix to the area code, if this is the standard in your country. For example 0852560000.

We support the local dialing rules of all countries worldwide. Let us know if you have any issues making calls.