Voicemail

Can I create more voicemail boxes?

Yes. You can create up to 1,000 Voicemail boxes.

Maybe you want a Voicemail box for your Sales department or for some other function in your company?

To create a Voicemail box, follow these steps:

  1. Sign in at sonetel.com
  2. In the Voice app section – click on Add voice app
  3. Select to create a Voicemail-to-email box.
  4. You will get a dialogue box as shown below.

 

 

Settings for a Voicemail box

  • Name.
    Any name you would like to give the voicemail box, like “Sales” or “Support”
  • Send voicemail to.
    Provides these options:

    • A user.
      Allows you to select the user within your company that voicemail should be sent to.
    • An email address.
      Allows you to enter any email address to which you want voicemail sent.
  • Messages played to callers.
    The Voicemail box comes with a Greeting message and a goodbye message.

    • Language.
      In case you use the standard prerecorded messages, you can select what languages you want them played in.
    • Upload.
      Allows you to upload a recorded audio file to be played as greeting or goodbye message
    • Record.
      Provides instructions for recording the message over the phone (call *22 from a Sonetel app)

 

To make your new Voicemail box available to the world, connect a Sonetel phone number or a Voice response service to it.