Use the ready-made and free user interfaces

The Suggested answers can be used by your customer service team in ready-made and free user interfaces – or be integrated with any 3rd party interfaces of choice. This is up to you.

If you prefer to use the free user interfaces available from Sonetel, this is what you get:

• Free agent interface
  The interface for the agent is available both in the shape of a web app and as mobile apps for Android and iPhone. 
• Shared Team inbox
  Your agents can pick incoming customer conversations from a shared team inbox.
• Business Messenger
  A free Business Messenger for your website, allows you to instantly offer chat to customers.
• Facebook Integration
  The integration with Facebook allows your customers to use Facebook Messenger for communicating with your team. For free.
• Twitter DM
  As a paid option, you can add the ability to respond to Twitter Direct Messages via the team inbox.

This is the easiest way to get started – for free.

Here is a video that shows how it works.