What are Suggested Answers?
Suggested answers can be shown to your customer service agents when they handle chat sessions with your customers. This allows…
Use the ready-made and free user interfaces
The Suggested answers can be used by your customer service team in ready-made and free user interfaces – or be…
Use an API for adding Suggested Answers to any CRM
Use an API to get Suggested Answers for your customer service agents while they handle customer inquiries. This is a…
Train the AI with Frequently Asked Questions
Increase the automation level in your customer service team by training our AI and uploading your frequently asked questions. Whenever…