SIP

What SIP-phones can I connect?

You can connect any SIP phone to our service. Please note however that your Internet router, Firewall and your Internet connection can cause quality problems such as one-way audio and audio delay – so we generally recommend that you make business calls with our Android or iPhone app using Call thru or Call back instead – which uses a regular local mobile call for connecting to Sonetel.

If you use a SIP phone, we strongly advice that you do not use mobile internet, since 3G and WIFI are not optimal for carrying business calls.

 

Popular SIP phones

  • Windows
    • 3CX. Free softphone for Windows.
    • EyeBeam. Older softphone that you can purchase. From the same company that does X-lite.
    • SJ phone. Free softphone for Windows, Mac and Linux.
    • X-lite. Free softphone for Windows and Mac.
    • Zoiper. Free softphone for Windows, Mac and Linux.
  • iPhone
  • Android
  • Mac
    • SJ phone. Free softphone for Mac, Windows and Linux.
    • X-lite (recommended). Free softphone for Windows/Mac.
    • Zoiper. Free softphone for Windows, Mac and Linux.
  • Linux
    • Ekiga. Free softphone for Linux.
    • Linphone. Free softphone for Linux, Windows, Android, iPhone and Blackberry
    • ZoiperFree softphone for Windows, Mac and Linux.
  • Desktop phones

 

Other SIP phones

Enter the following information into your SIP-phone.

  • SIP server or SIP Proxy: sip.sonetel.com
  • SIP User ID and Authenticate ID: The first part of your email address.
    For example “joe” in “joe@company.com”
  • Domain/realm: The second part of your email address.
    For example “company.com” in “joe@company.com”.
  • STUN server: stun.sonetel.com

If your phone has a field for Outbound proxy do like this instead:

  • Enter sip.sonetel.com as Outbound proxy
  • Enter The second part of your email address as SIP proxy.

 

Other recommendations

  • If your SIP phone has a Phone number field, enter your User ID here (see definition above).
  • Use ICE for the firewall detection, if available
  • The SIP registrar has the same address the same as SIP server.
  • The IP port for SIP proxy is 5060 (according to standard).
  • Transport type is UDP.