What can I do with the Sonetel API?

The Sonetel API allows you to control and use telephony services.

The API is constantly expanded with new features. You can always see the full capabilities in the API documentation.

Telephony

Sonetel has been delivering business telephony solutions to companies worldwide since over a decade. Our platform serves paying customers in over 170 countries.

Here are the telephony related features offered by the API:

• Set up phone calls
  Set up two calls and then merge them together. Start a call to yourself or a team member (across the Internet or via the regular phone network). As soon as you or the team member answers, call another phone number anywhere worldwide and merge the calls. Calls can be recorded.
• Buy and configure phone numbers
  Buy phone numbers anywhere worldwide and configure call forwarding. Buying numbers via the API (instead of via our website) gives you $1 discount per number and month. Change the call forwarding settings of any number whenever you want.
• Set up and configure IVR (Voice Response)
  Set up voice menus such as “For sales press 1…” and change the configuration whenever needed. To keep things simple, you can create the voice menus via our website, and only change the configuration via the API. Use Text-to-speech to automatically update the voice messages presented to callers based on dynamic data.
• Manage call recordings
  If you record calls, you can use the API to download and delete recordings. Recordings can also be managed via our website.
• Configure your Sonetel account
  Configure your company account settings, create users and manage their personal settings for call forwarding, availability and preferences.