Usage Records API

You can use the Usage Records API to download detailed data about all your calls.

The Usage Records API allows you to get raw data about calls and other service usage.

The Usage records API provides access to the same data that is available in the Web app.

Types of data available

Number purchase fees

See on-time fees applied when buying a phone number. Most phone numbers do not have any purchase fee, but only monthly/annual charges.

Subscription fees

See recurring charges applied for your subscriptions. Use either of the following additional filters:

• All
  See all subscription fees.
• Phone number subscription.
  Renewal fees for phone numbers you have via Sonetel.
• Premium subscription.
  Renewal fees for the Premium plan.

Calls

See details for all calls made. Use either of the following filters to narrow your search.

• All
  See both outbound and inbound calls.
• Outbound call
  Calls you make to mobiles and landlines worldwide. Also includes call forwarding of incoming calls to landlines or mobile numbers.
• Inbound call
  Per minute call charges for toll free calls, that are free for the caller to call – but where the owner of the number has an extra per minute charge.

Other usage

See charges for any of the other service types offered. Select a sub-filter to narrow your search.

• All
• Web call
  Calls between team members using Sonetel apps is generally free.
• Incoming fax.
• Incoming SMS
• IVR menu
  Use of Voice apps when it isn’t included free.
• Company voicemail
• Voice app recording
  Recording of greeting messages etc over the phone. This is generally free – except for the regular call charge.
• Voice app call thru
  This is a special function in Voice apps that is generally not visible to users. You should not expect to see any charges for this.
• Overuse.
  Charges for usage beyond the allowed limit in packages and plans.
• Voicemail for user
  Normal use is free.
• Conference
  For usage above the free limit.