SIP calls

Capacity limitations on outbound calls

The amount of concurrent outbound calls is not restricted by your SIP trunk. There is however a separate safety limitation on concurrent outbound calls.

The default amount of max allowed concurrent outbound calls from a company account is 5.

This limitation is implemented as a safety net for your and our protection. In case your SIP equipment gets hacked and someone tries to make significant amounts of expensive calls, the limitation will help minimize the potential losses.

If you need a higher capacity than 5 concurrent calls, please contact us.

One concurrent call per phone number is free. Additional calls are charged at $0.01 per started minute if you are on the Free plan, $0.0075 per started minute on the Premium plan and $0.0070 per started minute on the Business plan.