August 16th – Free trial numbers not assigned after sign-up

2:29 PM UTC. We have identified a problem with one of our API servers due to which free test numbers were not assigned to some of our new customers after they completed sign-up.

Based on initial investigation, the issue seems to have started on August 15th around 8:00 PM UTC.

The engineering team has restarted the server which was causing the issue and it should be resolved. We are continuing to monitor the situation.

We apologize for the inconvenience. If you have signed up but have not been assigned your free test number, please contact us and we can help you sign up for a new account.