October 7th – Voicemail Summary service unavailable

12:30 AM UTC. Due to a technical issue, the Voicemail summary service is currently not working. However, this does not affect the Voicemail service as you will still receive the voicemails left as an audio file attached to the email.

The issue is being investigated with high priority. We sincerely apologize for the inconvenience.

October 10th 5:47 AM UTC.  All our services are now back online.

It was identified that there was something missing with the query that identifies and delivers the Voicemail summary. Our team has now applied the critical fixes to improve the system’s responsiveness and accuracy – ensuring there are no issues caused by this in the future.

We sincerely apologize for any inconvenience this may have caused.