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BlogSonetel explains
Henrik Thome
CEO & Founder
25 July 2025

Virtual phone number for SMS

A virtual phone number for SMS lets you receive and manage texts online without exposing your personal mobile number.

This article explains how virtual SMS numbers work, their benefits, and how to pick the right provider.

GET AN SMS NUMBER NOW

What is a Virtual Phone Number for SMS?

A virtual phone number for SMS is a telephone number that isn’t tied to a specific SIM card or fixed line. It is text‑enabled and works over the internet, allowing you to send and receive messages through an online platform.

Functions like a regular number

In practice, it functions like a regular number, but incoming texts are delivered to you via an app, web dashboard, or email instead of a phone’s SMS inbox. For example, when someone sends an SMS to your virtual number, the service provider’s cloud system routes that message to your account interface for you to read and respond.

Any device anywhere

This means you can manage texts from anywhere, on any device, without needing the phone number’s SIM in hand. These virtual SMS numbers are often offered by VoIP and cloud telephony providers. They appear and behave like normal mobile or landline numbers to the sender; the big difference is that you handle the messages online, which provides several advantages such as multi‑device access and keeping personal and business communications separate.

A virtual number for SMS gives you a dedicated text messaging line that you control via the internet.

Canadian in Rome with laptop

Why would you need a virtual number for SMS?

There are many scenarios where a virtual SMS number can solve problems or add convenience. Below are common use cases and benefits.

  • Protecting Privacy
    Using a virtual number lets you keep your personal mobile number private. For instance, if you’re signing up on websites, apps, or posting ads, you can use a virtual phone number for verification texts and avoid exposing your real number. This helps prevent unwanted contacts or spam. Many people even use virtual numbers on dating sites or online marketplaces to stay safe and anonymous. Services like these provide an extra layer of privacy by acting as a buffer between you and the outside world.
  • Business Communication
    Small businesses often need a way to communicate with customers via text. A virtual phone number for SMS gives your business a professional texting line that you can share with customers. Text messaging is a popular channel – 81% of consumers have signed up to receive texts from a business or organization – so offering an SMS contact can improve customer engagement. Your team can receive those messages and respond as needed, all without anyone using personal phone numbers.
  • Two‑Factor Authentication and OTPs
    Instead of sending one‑time passcodes to your personal phone, you can direct them to a virtual number. This is useful for managing two‑factor authentication across multiple services. By receiving verification codes on a separate number, you keep your primary phone less cluttered. It’s especially handy for tech entrepreneurs or freelancers who manage many accounts. However, note that not all services will accept virtual numbers for verification – banks and some secure platforms may reject VoIP numbers for security reasons. For general OTP needs though, a virtual SMS number can be very convenient.
  • International Presence
    If you have clients or contacts in other countries, a virtual number lets you get a local phone number in those regions to receive texts. This can save on international SMS fees and make it easier for overseas customers to reach you. A startup in Europe, for example, can have a U.S. virtual number so American customers can text a local U.S. number while messages route to the startup’s online account.
  • Customer Service and Feedback
    Texting can be a quick way for customers to ask questions or provide feedback. Some businesses use SMS surveys or allow clients to text feedback after a service. Having a virtual SMS‑enabled number means these messages all come into one place that your team can monitor. Given that SMS messages have an open rate around 98% and most texts are read within minutes, it’s an effective channel to engage customers.
Amsterdam tech entrepreneur receiving SMS on his virtual phone number

How to get a Virtual Phone Number for SMS

Setting up a virtual SMS number is usually straightforward. Follow the steps below.

  1. Choose a Service Provider
    First, select a reputable provider that offers virtual phone numbers with SMS capabilities. Consider your needs – do you require a specific country’s number, or international coverage? Ensure the provider supports inbound SMS (and outbound if you need two‑way texting). For example, Sonetel, Google Voice, OpenPhone, and CallHippo are providers in this space, each with different coverage and features. Check reviews and pricing, and confirm the provider’s stance on usage.
  2. Sign Up and Verify Your Account
    Create an account with the provider. Because phone numbers are regulated, you will typically need to verify your identity and address to purchase a number. For instance, Sonetel requires all customers to provide a valid billing address and an ID number before activating a phone number. This is a standard Know‑Your‑Customer step to prevent abuse. The verification process is usually quick (often completed within one business day). Be prepared to upload an ID or business document if asked.
  3. Select an SMS‑Enabled Number
    Once your account is ready, choose a virtual number from the provider’s inventory. Make sure the number supports SMS. Providers will label which numbers are SMS‑capable. In Sonetel’s case, most mobile numbers support SMS, as do some landline numbers in certain countries. Pick the country and type of number you need. If you’re a small business, you might choose a local number in your city or a toll‑free number, depending on how you want customers to reach you.
  4. Purchase and Activate
    Proceed to buy the number. Virtual numbers are typically inexpensive. Sonetel offers numbers starting from $1.79 per month for a basic plan, making it very affordable to maintain. Some providers have monthly subscription plans per user instead. Complete the payment and any required documentation. The number will then be activated for you – often instantly or within a few minutes if all verification is done.
  5. Configure SMS Delivery
    Now decide how you want to receive your text messages. Different services handle this in various ways. Via Email: Sonetel delivers incoming SMS to your email inbox by default (using an “SMS‑to‑Email” service). You’ll get an email containing the text message content whenever someone texts your number. Make sure your email is verified and check spam folders initially. Via App or Dashboard: Many providers have smartphone apps or web dashboards. If available, install the app or use the web interface to view and manage your SMS. Notifications: Configure any notifications so you know when a new SMS arrives; this could be push notifications from the app or alerts to your email.
  6. Test Your Number
    It’s a good idea to test the setup. Use another phone or ask a friend to send an SMS to your new virtual number. Confirm that you receive the message correctly in your email or app. This lets you verify everything is working as expected before you start relying on the number.

That’s it – you now have a working virtual phone number for SMS. Going forward, anyone who texts this number will reach you through the provider’s system. Do remember to maintain your account in good standing (don’t use the number for illegitimate purposes). Also note that if you ever stop needing the number, you should properly terminate it; otherwise messages might later go to whoever acquires that number next. As a best practice, treat a virtual number with the same care as a personal number in terms of security.

GET YOUR VIRTUAL SMS NUMBER

Swedish business man in Venice, with his laptop

Comparing virtual phone number providers for SMS

The table below highlights differences between leading services so you can see where Sonetel stands out.

Provider SMS capability Coverage Starting cost Notable features
Sonetel Inbound SMS (email delivery); outbound SMS coming soon Numbers in 70+ countries $1.79 / month Very low cost, global reach, voice call forwarding, AI call summaries
Google Voice Two‑way SMS for US and Canada US (personal) plus limited Workspace regions Free personal / $10 + per user Tight Gmail integration, voicemail and calling
OpenPhone Two‑way SMS and MMS in US/CA Mostly North America $15 / user / month Shared inboxes, team collaboration, CRM integrations
CallHippo Two‑way SMS on many numbers Numbers in 50+ countries $16 / user / month Full business phone system, call‑center features

The comparison shows that Sonetel combines international coverage and rock‑bottom pricing, making it ideal for entrepreneurs who mainly need to receive customer texts worldwide without committing to expensive per‑user plans.

Latin American developer by his computer

Conclusion

Virtual phone numbers for SMS can be game‑changers for solo professionals and small businesses. They shield your personal number, enable global reach, and provide a flexible texting channel that isn’t tied to one physical phone.

When choosing a provider, weigh cost, coverage, and two‑way texting capabilities. Sonetel offers an especially affordable route to get started, with a wide selection of international numbers and free inbound SMS‑to‑email delivery on supported numbers.

With a virtual SMS number, you remain reachable via text on your own terms, separating work and personal communications and keeping a consolidated log of messages in one place.

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