July 1st – Problem with voice support

4:00 AM UTC. Our voice support is currently unavailable due to a problem with the system we use for handling our support calls. We are still available over email.
We are working on fixing this as soon as possible.

This does not impact any of our other services.

6:00 AM UTC. The issue has been resolved and our customer support will soon be available over the phone.

We apologize for any inconvenience caused.

10:10 AM UTC. Unfortunately, we are still facing intermittent issues with the system used to handle incoming calls to our customer support numbers. The issue seems to be caused by the local service provider being used to handle our calls.

We have temporarily paused our voice support till we are able to resolve these issues.

We would like to emphasize that this does not affect any of our core services such as incoming & outgoing calls, voicemails and others.

July 3rd 5:00 AM UTC. We have worked with our service provider and the issue has now been fixed.