June 8th – DDoS attack on our service

June 8th 10:45 PM UTC – June 9th 5:08 AM UTC. Some time back our systems detected an attack on our customer portal where hundreds of failed attempts were being made to sign in every minute.

We have no reason to believe that there has been any breach of our data.

The failed sign-in attempts are using invalid email address and password combinations. Unfortunately, since our systems received an overwhelming amount of invalid authentication requests every minute this caused intermittent issues with signing in to the customer portal as well as placing Call back or Call Thru calls using our mobile apps.

Our technical team has deployed security measures to mitigate this attack.

Signing in to the customer portal and the apps should now be possible. If you still face any issues, please get in touch with us.