March 16th – Problem with email support system
08:15 AM UTC. Due to a problem with the support system we use to handle all our email cases, we are unable to receive any new emails.
If you have any urgent issues, please call us instead.
11:30 AM UTC. The problem has been fixed and we’re slowly getting all the emails that didn’t reach us. Due to the backlog it may take us slightly longer to get back to you.