How to create a Cloud IVR menu
A Cloud IVR menu allows you to play menus to callers – such as “For sales press one. For support…
How to create a Cloud IVR announcement
Do you want to play a message to callers before forwarding the call onwards? Or do you simply want to…
How to create a Cloud IVR voicemail
Creating a Cloud IVR Voicemail box is easy. The recording from the caller can be delivered as an audio file…
How to use an API to create Cloud IVR apps
By using an API to create and manage Cloud IVR apps, you get total flexibility in defining the customer journey,…