How to connect 3CX to Sonetel
3CX is a provider of a free popular 3rd party SIP phone that can be connected to Sonetel for making and receiving calls. It works with Windows.
You can download the latest 3CX softphone here. 
- Start Download, install and start 3CX softphone.
- Create profile Click on Create profile.
- New Click on new.
- Account settings Fill in these details on the Account settings page
- Account name Sonetel
- Caller ID Enter either your name or a number
- Extension Enter the first part of the user’s email address. For example; if email address is john.smith@mycompany.com enter john.smith
- ID Enter the first part of the user’s email address
- Password Enter the user’s Sonetel password
- I am out of office – external IP. Enter the domain in the user’s email address. For example, if email address is john.smith@mycompany.com enter mycompany.com
- Outbound proxy server Activate ‘Use Outbound Proxy Server’ and enter sip.sonetel.com
Our support does not include help with SIP phones. We can however assist you for a small extra fee.