A free solution for your Customer Service
With Sonetel you have a free, easy-to-use, all-in-one solution for your customer service team.
Here are the key components of the solution:
- Shared Team Inbox
All incoming customer questions will appear in a shared Team Inbox.
- Free Business Messenger for your website
Your customers can ask questions via the free Sonetel Business Messenger at your website.
- Omni channel
You can connect your Facebook Page. to the same Team inbox. The same applies to Twitter DM (but isn’t free).
- Free apps for your team
Your team can answer questions while on-the-go with the free iPhone and Android apps. While at their desk, they can use the web app.
- Suggested answers saves time
Sonetel’s Artificial Intelligence will suggest answers to your team, which they can forward to the customer with a click, which saves time.
In addition to that, the solution comes with an easy to use, business grade solution for your internal Team communication. This is also free.
Here’s a video that gives you a quick overview.