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Standard configuration of SIP phones

If you have a 3rd party SIP phone that you want to connect to Sonetel for making and receiving calls, here is how you need to configure it.

Please note that we have guides for most of the popular SIP-phones. They may be easier to use than this generic instruction.     Configuration details

  • SIP server or SIP Proxy sip.sonetel.com
  • SIP User ID and Authenticate ID The first part of your email address. For example, “joe” in “joe@company.com
  • Domain/realm The second part of your email address. For example, “company.com” in “joe@company.com
  • STUN server stun.sonetel.com

  If your phone has a field for Outbound proxy do like this instead:

  • Outbound proxy Enter sip.sonetel.com as Outbound proxy.
  • SIP proxy Enter The second part of your email address as SIP proxy.

  Other recommendations

  • Phone number field If your SIP phone has a Phone number field, enter your User ID here (see definition above).
  • Firewall detection Use ICE for the firewall detection, if available.
  • SIP registrar The SIP registrar has the same address the same as SIP server.
  • IP port for SIP proxy The IP port for SIP proxy is 5060 (according to standard).
  • Transport type Transport type is UDP.

 

Our support does not include help with SIP phones. We can however assist you for a small extra fee.