Virtual phone number in Belgium
Have your own phone number in Belgium for a few dollars per month. Incoming calls can be forwarded anywhere worldwide at the cost of a local call.
In this article we will explain how it works and how you can get a virtual phone number in Belgium now.
A virtual number is a real phone number
A virtual phone number is actually a normal, real phone number. The only difference is that a virtual number isn’t connected to any physical phone line or to any SIM-card.
You can make and answer calls with free apps for Android and iOS or your laptop.
People calling your Belgian virtual phone number will have the same experience as if calling a regular local number.
When you make calls from your number – people you call will see your number before answering.
You can get your Belgian phone number here.
Different types of numbers
In Belgium there are four types of numbers that you can purchase as virtual phone numbers.
- City numbers
These phone numbers are related to a city, such as 2 for Brussels or 9 for Ghent. There are many area codes in Belgium. - National numbers
These numbers are not related to any city and are mainly used by businesses. National numbers start with 78. - Mobile numbers
These are regular mobile numbers – but not connected to a SIM card. - Toll free numbers
These numbers are free for the caller to call – as long as they are calling from within Belgium. Toll free numbers start with 800. The owner of the phone number pays an extra per minute fee for all calls received.
Who can buy a Belgian phone number?
Anyone in the world can buy a Mobile number or a Toll free phone number in Belgium. The other number types are only available to those that live or work in Belgium.
What does it cost?
The cost for having a virtual phone number in Belgium is based on the following components.
- Monthly cost
From $2.29 - Calls and call forwarding
Costs as a local call. - Optional add on services
Voice response, call recording requires that you have a paid plan (starts at $9.95 per user and month). This includes free calls, call forwarding and free phone numbers.
Answer calls
The easiest way to answer incoming calls to your Belgian phone number is to forward all calls to your regular mobile phone number or to a landline number.
When you receive a forwarded call, you can see the number of the caller – or the virtual number they called – dependent on your settings.
Call forwarding worldwide costs like a regular local call.
There are many other options available for call forwarding, such as answering calls with voice response, sending calls to team members etc.
Make calls
You can make calls from your Belgian number by using our free Android , iOS or web app. You can import your regular mobile contacts into the app and call anyone you know with a click.
The person you call can see your number. You can chose if you want to show one of your Sonetel numbers or your regular mobile number.
You will be charged local call rates for the calls you make.
SMS
SMS is supported only on Mobile numbers from Belgium.
Voice response
If you want to add voice response to your phone number (“For sales, press one…”.) you need to have a paid plan. This gives you access to the “Voice apps”.
You can easily create menus for callers, announcements or voicemail boxes.
Text-to-speech can be used to create the messages to be played to callers. Simply type in the message you want converted into an audio message. You can also upload audio files or record new messages with your phone.
Call recording
Call recording is available if you have a paid plan.
Only use call recording if you can do it without breaking any laws in the country of the phone number, or in the countries where you – and the person you are talking to – is in.
Subscription options
Here are the options.
- Free with Plans
Premium and Business are optional “all-inclusive” plans that are charged per user and month. They include free phone numbers for every user in your team. - Pay for it
You can subscribe with monthly renewal, or 1-year or 3-years. The longer the subscription – the lower the monthly cost. You pay in advance for the entire subscription period. You can turn off auto-renewal whenever you want.
Advanced AI Features
Upgrade your Belgium virtual phone number experience with our optional Premium or Business plans (starting at $9.95 per user/month). In addition to call forwarding, call recording, and voice response, you can also enjoy these advanced AI-powered services:
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Call Summaries & Transcription
Each call you make or receive can be automatically summarized in writing. You’ll see key points, a list of agreements, next steps, and a full transcript—ensuring that you never miss an important detail. -
Customer Call Analysis
Our AI assigns each customer call a score from 1 to 5, indicating how well the conversation went. You’ll also receive instant feedback about what could have been done differently to achieve an even better outcome—helping you continuously improve your customer interactions. -
Draft Follow-up Emails
After each call, we’ll provide a suggested follow-up email you can send to the customer. This makes your business look more professional while reducing the risk of misunderstandings. -
AI Voicemail Summaries
When someone leaves you a voicemail, you’ll automatically receive a summary of the message, including mood analysis and a complete transcript. This helps you decide how urgently you need to respond, without having to listen to the entire audio.
Are there any limitations?
Yes, there are different limitations, dependent on what type of subscription you have.
Photo by Libby Penner, Léonard Cotte, Thomas Konings and Dorné Marting on Unsplash